Billing and Collections Specialist

1 day ago


Rochester, New York, United States CallTower Inc Full time
Job Title: Billing and Collections Specialist

This role is a key part of our Billing department, serving as the primary point of contact for customers calling in with billing-related inquiries.

Key Responsibilities:
  • Manage customer interactions for billing and collections efforts, providing assistance with invoices, portal access, and payments.
  • Investigate and resolve basic customer inquiries, capturing more complex issues in a Billing case.
  • Monitor internal escalations and respond to emails directed to Billing/Collections via Salesforce and Outlook.
  • Provide invoices, registration codes, and call detail records as needed.
  • Review requests and disputes to credit applicable charges and apply charges and credits to accounts within established limits.
  • Communicate with customers regarding credit policy and dispute process, and educate them on payment arrangements.
Requirements:
  • 1-2 years' experience in billing, collections, or related areas (i.e. accounts receivable).
  • Bachelor's degree preferred.
  • Ability to follow established processes and maintain accurate records in Salesforce.
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • Strong time management skills and excellent written and verbal communication skills.
Why Join Our Team:

As a Billing and Collections Specialist at CallTower Inc, you will have the opportunity to work with a dynamic team and contribute to the success of our company. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting role.



  • Rochester, New York, United States Earlene C Siebold MD PC Full time

    Job OverviewWe are seeking a skilled Healthcare Billing Specialist to join our dedicated team at Earlene C Siebold MD PC, a reputable independent practice specializing in Ophthalmology.Key ResponsibilitiesPerform charge entry and manage insurance approvals and authorizations.Post payments during patient visits efficiently.Send and process claims, ensuring...


  • Rochester, New York, United States RDG & Partners Full time

    Job DescriptionRDG & Partners is seeking a highly skilled and detail-oriented Financial Specialist to join our team. As an Accounts Receivable and Billing Specialist, you will play a crucial role in managing our company's financial operations.Key Responsibilities:Financial Management: Manage invoicing and collection activities, ensuring timely and accurate...


  • Rochester, New York, United States East House Full time

    Job SummaryWe are seeking a highly skilled Accounts Receivable Specialist to join our team at East House. As a key member of our finance department, you will be responsible for collecting and tracking payments, maintaining accurate records, and generating financial reports to track profits and losses.Key ResponsibilitiesInvoicing and Billing: Manage...


  • Rochester, New York, United States CALERO Full time

    Job Title: Invoice Billing SpecialistAt Calero, we are seeking a highly skilled Invoice Billing Specialist to join our team. As a key member of our finance department, you will be responsible for ensuring the accurate and timely processing of monthly invoices.Key Responsibilities:Generate customer billing invoices using our ERP systemVerify the accuracy of...


  • Rochester, New York, United States Earlene C Siebold MD PC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Billing Specialist to join our team at Earlene C Siebold MD PC, a private independent Ophthalmology practice.Key ResponsibilitiesProcess and post medical claims in a timely and accurate mannerObtain insurance approvals and authorizations for patient servicesManage and track accounts...


  • Rochester, New York, United States R&R Support Services, Inc. Full time

    Job OverviewWe are currently in search of a skilled Healthcare Billing Specialist to join our dedicated team. This is a full-time position that requires working in-office during standard business hours.Key ResponsibilitiesManage and follow up on unpaid claims.Resolve complex account issues efficiently.Rebill claims as necessary.Engage with healthcare...


  • Rochester, New York, United States CALERO Full time

    Job OverviewPosition Summary:The Billing Operations Specialist plays a crucial role in guaranteeing that all monthly billing statements are generated with precision and dispatched promptly.Key Responsibilities:Produce customer billing statements utilizing the ERP systemVerify that all billing computations are accurate prior to dispatching invoices to...


  • Rochester, New York, United States CALERO Full time

    Job OverviewPosition Summary:The Billing Operations Specialist plays a crucial role in ensuring the accurate and timely processing of monthly invoices.Key Responsibilities:Produce customer billing statements utilizing the ERP system.Verify the accuracy of all billing calculations prior to dispatching invoices to clients.Adhere to all billing...


  • Rochester, New York, United States American Red Cross Full time

    Unlock Your Potential as a Blood Collection SpecialistAre you passionate about making a difference in people's lives? Do you have excellent communication skills and a strong desire to help others? We're seeking a dedicated Blood Collection Specialist to join our team at the American Red Cross.About the Role:As a Blood Collection Specialist, you will be...


  • Rochester, New York, United States Telesoft LLC dba MDSL Full time

    Job Summary:The Invoice Billing Specialist is responsible for ensuring that all monthly invoices are processed accurately and in a timely manner. This position requires strong attention to detail and excellent organizational skills to manage multiple responsibilities and meet deadlines.Duties and Responsibilities:Generate customer billing invoices from the...


  • Rochester, New York, United States Benike Construction Full time

    Job OverviewBenike Construction is seeking a skilled Commercial Billing Specialist to join our accounting team. As a key member of our operations, you will play a critical role in ensuring the timely and accurate preparation of project invoices.Key Responsibilities:Develop a thorough understanding of company procedures and relevant software, including Vista...


  • Rochester, New York, United States CALERO Full time

    Job DescriptionJob Summary:The Invoice Billing Specialist is responsible for ensuring that all monthly invoices are processed accurately and in a timely manner.This position is required to work in a fast-paced environment, ensuring that all billing calculations are correct before sending invoices to customers.Duties and Responsibilities:Generate customer...


  • Rochester, New York, United States Avangrid Full time

    Job SummaryThe Customer Billing Representative plays a critical role in ensuring accurate and timely billing for Avangrid customers. This position requires strong analytical and problem-solving skills, as well as excellent communication and customer service skills.Key ResponsibilitiesReview and analyze customer billing data to identify errors and...


  • Rochester, New York, United States KPMG Full time

    Job Title: Senior Associate, Federal Billing Contract Closeout SpecialistKPMG is seeking a skilled Senior Associate to join our Finance and Accounting organization. As a Senior Associate, Federal Billing Contract Closeout Specialist, you will play a critical role in ensuring the accuracy and completeness of federal government billing contracts.Key...

  • Billing Specialist

    2 weeks ago


    Rochester, New Hampshire, United States Eastern Propane Full time

    Job OverviewEastern Propane is seeking a skilled Billing Specialist to join our team.This is a fantastic opportunity for a detail-oriented individual to work in a fast-paced environment and make a real impact on our customers' experiences.Key ResponsibilitiesVerify and Post Transactions: Accurately verify and post items to customer accounts in a timely...


  • Rochester, New York, United States CALERO Full time

    Job SummaryThe Invoice Billing Specialist is responsible for ensuring that all monthly invoices are processed accurately and in a timely manner.Key ResponsibilitiesGenerate customer billing invoices from the Enterprise Resource Planning (ERP) system.Verify that all billing calculations are correct before sending invoices to customers.Meet all billing...


  • Rochester, New York, United States CALERO Full time

    Job SummaryThe Invoice Billing Specialist is responsible for ensuring that all monthly invoices are processed accurately and in a timely manner.Key ResponsibilitiesGenerate customer billing invoices from the Enterprise Resource Planning (ERP) system.Verify that all billing calculations are correct before sending invoices to customers.Meet all billing...


  • Rochester, New York, United States East House Full time

    Job Title: Accounts Receivable SpecialistEast House is seeking a highly skilled Accounts Receivable Specialist to join our team. As an AR Specialist, you will play a critical role in collecting and tracking payments, maintaining accurate records, and generating financial reports to track profits and losses for East House and its...


  • Rochester, New York, United States Paladin Consulting Full time

    Paladin Consulting is seeking a dedicated Accounts Receivable Collections Specialist I to support our financial operations. This role involves working with clients to manage outstanding balances and ensure timely collections.Position Overview:Location: Hybrid work environment with a mix of in-office and remote work.Contract Duration: One-year engagement.Work...

  • Accounting Specialist

    2 weeks ago


    Rochester, New York, United States Cynet Systems Full time

    Job SummaryCynet Systems is seeking a highly skilled Accounting Specialist to join our team. As an Accounting Specialist, you will be responsible for performing day-to-day invoicing and billing responsibilities for our Tactical Communications (TCOM) sector.Key ResponsibilitiesInvoice Processing: Review sales orders in Oracle for accuracy, process credit card...