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Collections Specialist for Accounts Receivable
2 months ago
Paladin Consulting is seeking a dedicated Accounts Receivable Collections Specialist I to support our financial operations. This role involves working with clients to manage outstanding balances and ensure timely collections.
Position Overview:
- Location: Hybrid work environment with a mix of in-office and remote work.
- Contract Duration: One-year engagement.
- Work Hours: Initial training from 8am to 5pm EST, transitioning to an 11am to 8pm schedule.
Key Responsibilities:
- Address and resolve clients' overdue balances to mitigate financial risk.
- Deliver high-quality service to clients and branches, ensuring accuracy and timeliness.
- Handle inbound calls to assist with overdue accounts and achieve daily collection targets.
- Proactively contact clients to address outstanding receivables based on risk assessment.
- Make informed decisions regarding account status in line with established policies.
- Investigate returned EFT transactions to recover owed funds.
- Assess high-risk accounts for potential escalation to internal collections.
- Coordinate with relevant departments to resolve client issues promptly.
- Meet daily call metrics as outlined in performance forecasts.
For additional opportunities, please visit our website.
Paladin Consulting is an equal opportunity employer.
