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Billing Operations Specialist

2 months ago

Rochester, New York, United States CALERO Full time
Job Overview

Position Summary:

The Billing Operations Specialist plays a crucial role in ensuring the accurate and timely processing of monthly invoices.

Key Responsibilities:

  • Produce customer billing statements utilizing the ERP system.
  • Verify the accuracy of all billing calculations prior to dispatching invoices to clients.
  • Adhere to all billing timelines.
  • Maintain comprehensive records of all billing activities.
  • Assist in completing customer request forms and online registrations.
  • Contribute to the enhancement of the department and organization’s reputation by taking ownership of new and diverse requests, seeking opportunities to add value to job outcomes.

Qualifications:

  • 0 - 3 years of experience in Accounting or Finance is preferred.
  • Familiarity with NetSuite/Salesforce is advantageous.

Required Skills:

  • Exceptional customer service abilities.
  • Proficient in computer applications, particularly Microsoft Excel.
  • Detail-oriented, highly organized, and possess strong analytical capabilities.
  • Excellent verbal and written communication skills.
  • Ability to manage confidential information with professionalism.
  • Capable of prioritizing and handling multiple tasks effectively.
  • Ability to navigate stressful situations, especially during month-end or fiscal year closures.

Interactions:

  • This role will involve collaboration with various employees, supervisors/managers, and senior management to fulfill responsibilities.
  • Moderate interaction with external parties, including auditors and clients.

Confidentiality Notice:

This position will have access to highly confidential information, and discretion is essential. A confidentiality, non-compete, and non-solicitation agreement will be required.