Heating, Ventilation, and Air Conditioning Operations Director
1 week ago
**About Risch Results**
Risch Results is a dynamic and growing company seeking a seasoned operations manager to lead our HVAC team. This is an exceptional opportunity to join a team and operation that is rapidly expanding.
**What Sets Us Apart**
1. **Unparalleled Customer Experience** - We prioritize timely communication, transparent processes, and exceptional service delivery.
2. **Employee-Centric Culture** - We foster a positive work environment, empower employees, and recognize individual contributions.
3. **Continuous Learning and Growth** - We invest in employee development, provide opportunities for advancement, and reward performance-based growth.
4. **Collaborative Decision-Making** - Every team member has a voice in shaping the company's future and contributing to its success.
5. **Exemplary Performance Standards** - We strive for excellence in service delivery, installations, and overall customer satisfaction.
**Key Responsibilities**
• Resolve customer complaints and concerns in a timely and professional manner
• Manage schedules and optimize field personnel performance
• Source and procure necessary parts and equipment
• Oversee shop operations and ensure efficient workflow
• Lead and develop office personnel, promoting a positive and productive work environment
• Monitor and analyze financial performance for the branch, identifying areas for improvement
**Ideal Candidate**
We are seeking a dedicated and results-driven individual who shares our commitment to continuous improvement, exceptional customer service, and fostering a positive company culture. If you are a motivated and experienced operations manager looking to join a dynamic team, we encourage you to apply.
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