Front Desk Associate Beverly Hills
3 weeks ago
We are seeking a highly motivated and customer-focused Front Desk Associate to join our Equinox team in Beverly Hills. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and welcoming experience.
Key Responsibilities:- Professionally greet members and guests, creating a warm and inviting atmosphere
- Scan membership IDs and process transactions efficiently
- Answer phones and respond to member inquiries in a timely and professional manner
- Update member accounts and resolve discrepancies in a prompt and courteous manner
- Maintain a clean and organized work area, adhering to high standards of cleanliness and organization
- Work a variety of shifts, including opening, closing, and mid-day shifts, as needed
- Provide exceptional customer service to members, prospective members, and guests, ensuring a high level of satisfaction
- Aid other departments with related tasks and responsibilities
- Minimum of 1 year of customer service experience or related experience
- High school diploma or equivalent required
- Reliable, professional, and computer literate, with excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment, with a high level of energy and enthusiasm
- Must be able to effectively communicate in person, via email, and via phone
- Essential physical requirements include standing for long periods, sitting, walking, squatting, stooping, reaching, and bending above and below shoulder height
- Ability to perform pushing, pulling, and lifting up to 50lbs at a time
- Competitive salary and benefits package
- Complimentary club membership
- Perks and incentives with our products and services, including Personal Training, Pilates, Spa, and Shop
- Pay Transparency - $16.90 Hourly
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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