Front Desk Associate
3 weeks ago
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox in Beverly Hills. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and welcoming experience.
Key Responsibilities:- Professionally greet members and guests, providing a warm and inviting atmosphere
- Scan membership IDs and update accounts as needed
- Answer phones and respond to member inquiries in a timely and professional manner
- Provide assistance with member questions, concerns, and discrepancies
- Maintain a clean and organized work area, ensuring a safe and healthy environment
- Ability to work a variety of shifts, including opening, closing, and mid-day shifts
- Provide exceptional customer service to members, prospective members, and guests
- Aid other departments with related tasks as needed
- Minimum of 1 year of customer service experience or related field
- High school diploma or equivalent required
- Reliable, professional, and computer literate
- Ability to effectively communicate in person, via email, and via phone
- Must be friendly, vibrant, and outgoing
- Ability to perform all essential physical aspects of the position, including standing for long periods, sitting, walking, squatting, stooping, reaching, and bending
- Ability to perform pushing, pulling, and lifting up to 50lbs
- Competitive salary and benefits package
- Complimentary club membership
- Perks and incentives with our products and services
Equinox is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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