Healthcare Call Center Representative

2 weeks ago


Orlando, Florida, United States TEKsystems Full time
Job Opportunity

We are seeking a skilled Customer Service Representative to join our team in the healthcare industry. As a key member of our team, you will be responsible for providing exceptional customer service to patients and healthcare professionals.

Key Responsibilities:

  • Serve as the primary point of contact for patients and healthcare professionals, addressing inquiries and concerns.
  • Evaluate customer needs to provide effective solutions and maintain up-to-date knowledge of Patient Services initiatives.
  • Record all interactions in the patient database and follow up on service requests.

Requirements:

  • Minimum of 2 years of call center experience; healthcare experience is a plus.
  • High school diploma, GED or higher required.
  • Professional-level skills in computer use, including Microsoft Office, email, and web-based applications.
  • Ability to work effectively in high-pressure, time-sensitive situations.
  • Strong problem-solving skills, decision-making abilities, and excellent judgment.
  • Proven ability to multitask and manage time effectively in a fast-paced environment.

About TEKsystems:

We're a partner in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. We're a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



  • Orlando, Florida, United States State Benefits Center Full time

    Job OpportunityState Benefits Center is seeking a highly motivated and results-driven individual to fill the role of Call Center Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients. Key ResponsibilitiesEngage with customers via outbound calls to provide...


  • Orlando, Florida, United States State Benefits Center Full time

    Job OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a Call Center Sales Professional at State Benefits Center. As a Call Center Sales Professional, you will be responsible for assisting customers with information about various state benefit programs and motivating them to enroll. Key ResponsibilitiesHandle...


  • Orlando, Florida, United States MCI Military Recruitment Full time

    Job Title: Health Insurance Call Center RepresentativeJob Summary:MCI Military Recruitment is seeking a highly motivated and customer-focused Health Insurance Call Center Representative to join our team. As a Health Insurance Call Center Representative, you will play a vital role in educating and guiding customers to select the insurance policies that best...


  • Orlando, Florida, United States ValorVIP Full time

    Job Title: Health Insurance Call Center AgentAt ValorVIP, we are seeking a highly motivated and dedicated Health Insurance Call Center Agent to join our team. As a key member of our customer service team, you will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs.Key Responsibilities:Provide...


  • Orlando, Florida, United States MCI Careers Full time

    Job Title: Health Insurance Call Center AgentJob Summary:MCI Careers is seeking a highly motivated and dedicated Health Insurance Call Center Agent to join our team. As a key member of our customer service team, you will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs.Responsibilities:Provide...


  • Orlando, Florida, United States American Ambulance FL Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Call Taker to join our team at American Ambulance FL. As a Call Taker, you will be responsible for receiving and prioritizing incoming telephone calls, efficiently communicating information, and making accurate decisions in a timely manner.Key ResponsibilitiesReceive and prioritize all incoming...


  • Orlando, Florida, United States Vaco Full time

    Job Summary:Vaco is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer service operation, you will be responsible for ensuring an efficient and effective customer service experience for our clients.Key Responsibilities:Provide exceptional customer service to clients through phone, email,...


  • Orlando, Florida, United States ValorVIP Full time

    Job Title: Health Insurance Call Center AgentJob Type: Full-TimeLocation: Onsite, Orlando, FLAbout Us: ValorVIP is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a...


  • Orlando, Florida, United States Hilton Grand Vacations Full time

    Job Title: Activations Call AgentHilton Grand Vacations is seeking a highly motivated and customer-focused Activations Call Agent to join our team. As an Activations Call Agent, you will be responsible for contacting guests who have purchased pre-paid vacation packages and assisting them in making their travel arrangements.Key Responsibilities:Provide...


  • Orlando, Florida, United States Rose Healthcare Center Full time

    Job DescriptionWe are seeking a skilled and dedicated Licensed Massage Therapist to join our team at Rose Healthcare Center.Job SummaryThis is a part-time or full-time position for a Licensed Massage Therapist who is passionate about providing high-quality patient care and is eager to grow with our healthcare team.ResponsibilitiesProvide deep tissue,...


  • Orlando, Florida, United States Rose Healthcare Center Full time

    Job Title: Licensed Massage TherapistWe are seeking a skilled and compassionate Licensed Massage Therapist to join our team at Rose Healthcare Center. As a key member of our healthcare team, you will provide high-quality massage therapy services to our patients, helping them to achieve optimal health and well-being.Job Summary:Provide massage therapy...


  • Orlando, Florida, United States MCI Military Recruitment Full time

    Job Title: Health Insurance Call Center AgentJob Summary:We are seeking a highly motivated and customer-focused Health Insurance Call Center Agent to join our team. As a Health Insurance Call Center Agent, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their issues in a timely and...


  • Orlando, Florida, United States Penske Automotive Group Full time

    Job OverviewThe Appointment Coordinator is a key member of our dealership team, responsible for providing exceptional customer service and ensuring seamless scheduling experiences for our clients.Key ResponsibilitiesSchedule service and/or sales appointments with precision and attention to detailAnswer and route calls, take messages, and transfer to...


  • Orlando, Florida, United States Encore Full time

    Job Title: Business Center RepresentativeAt Encore, we are seeking a highly skilled Business Center Representative to join our team. As a Business Center Representative, you will be responsible for providing exceptional customer service and support to our hotel guests.Key Responsibilities:Customer Service: Provide prompt and courteous service to hotel...


  • Orlando, Florida, United States Nemours Children's Health Full time

    About the RoleNemours Children's Health is seeking a highly skilled Access Center Operator to join our team in Orlando, FL. As a key member of our customer service team, you will serve as the first point of contact for patients, families, hospitals, providers, and associates calling Nemours Children's Health.Key ResponsibilitiesTriage and Direct Calls:...

  • Pharmacy Technician

    4 weeks ago


    Orlando, Florida, United States Actalent Full time

    Job SummaryWe are seeking a highly skilled Pharmacy Technician to join our team as a Call Center Specialist. As a Pharmacy Technician, you will play a critical role in ensuring the smooth operation of our pharmacy services.Key ResponsibilitiesManage a high volume of inbound and outbound calls, handling prescriptions from intake to fulfillment.Work across...


  • Orlando, Florida, United States State Benefits Center Full time

    Job OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Sales Representative at State Benefits Center.Key Responsibilities:Handle outbound calls to potential customers, providing information about state benefit programs and motivating them to enroll.Explain the benefits and eligibility requirements...


  • Orlando, Florida, United States Scootaround Inc Full time

    About Scootaround Inc.Scootaround Inc. is a leading mobility enhancement company in North America, providing a wide range of personal mobility equipment rentals through its Solution Center Division. With over 2,500 locations across the continent, Scootaround has been a trusted innovator in the industry since 1997.Job SummaryWe are seeking a highly skilled...


  • Orlando, Florida, United States State Benefits Center Full time

    Job OverviewAt State Benefits Center, we are seeking a highly motivated and enthusiastic individual to fill the role of Customer Service Sales Representative. As a key member of our team, you will be responsible for assisting customers with information about various state benefit programs and motivating them to enroll.Key ResponsibilitiesCustomer Engagement:...


  • Orlando, Florida, United States TEKsystems Full time

    Job Title: Call Center RepresentativeWe are seeking a skilled Call Center Representative to join our team at TEKsystems. As a Call Center Representative, you will be the first point of contact for patients and medical professionals, providing exceptional customer service and support.Key Responsibilities:Assess customer needs and prioritize handlingTriaging...