Cybersecurity Operations Specialist

14 hours ago

Nashville, Tennessee, United States Marcum LLP Full time
About the Role

Marcum LLP is seeking a highly skilled SOC Analyst to join our cybersecurity team. As a key member of our team, you will play a critical role in our cybersecurity operations by receiving and performing initial triage of security alerts, incident intake, ticket updates, and reporting of cyber events.

Key Responsibilities
  • Security Alert Triage: Receive and perform initial triage of security alerts, assess their severity, and determine appropriate actions for resolution.
  • Incident Management: Handle incident intake, update incident tickets, and ensure that all relevant information related to security events is accurately documented in the ticketing system.
  • Log Analysis: Review and analyze security logs and event data from various sources, such as firewalls, intrusion detection systems, and endpoint security tools, to identify potential security incidents.
  • Security Documentation: Maintain and update standard operating procedures (SOPs) and knowledge base articles to document incident response processes and best practices.
  • Threat Intelligence: Stay informed about the latest cybersecurity threats, vulnerabilities, and attack techniques, and apply this knowledge to enhance the SOC's threat detection capabilities.
  • Ticket Queue Management: Maintain unassigned and assigned ticket queues, ensuring timely resolution and effective communication with stakeholders.
  • Escalation: Identify incidents that require the attention of Tier 2 and Tier 3 analysts and facilitate their escalation for further investigation and resolution.
  • Dashboard Monitoring: Proactively monitor security dashboards to detect and respond to emerging threats in real-time.
  • Indicators of Compromise (IOCs): Understand, identify, and research Indicators of Compromise (IOCs) to support threat detection and incident response efforts.
  • Hotline Support: Answer incoming hotline calls from clients, assisting them with security-related inquiries and incident reporting.
  • Email Security: Monitor and respond to various email accounts, investigate phishing emails, and take appropriate actions to mitigate email-based threats.
  • Client Communication: Monitor and respond to client Slack channels, providing timely updates on security incidents and maintaining effective communication with clients.
  • Reporting: Prepare weekly/monthly metric reports, including findings, actions taken, and visualizations to highlight improvements in client security controls and practices.
Qualifications
  • Bachelor's degree in Cybersecurity, Information Technology, or related field (or equivalent experience).
  • Relevant certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM) is a plus.
  • Strong understanding of cybersecurity principles and technologies.
  • Excellent problem-solving and analytical skills.
  • Effective communication and interpersonal skills.
  • Ability to work in a fast-paced, high-pressure environment.
  • Willingness to work rotating shifts, including nights and weekends.
  • Prior experience in a SOC environment is preferred.

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