Customer Service Administration Manager

3 weeks ago


Burbank, California, United States Crane Aerospace & Electronics Full time
Customer Service Manager Opportunity at Crane Aerospace & Electronics

Crane Aerospace & Electronics is seeking a skilled Customer Service Manager to join our team at our Burbank, CA location. As a key member of our organization, you will be responsible for leading our customer service administration efforts and ensuring exceptional customer experiences.

Key Responsibilities:
  • Lead customer service administration teams to deliver high-quality service to customers
  • Develop and implement customer service strategies to drive business growth and customer satisfaction
  • Collaborate with cross-functional teams to resolve customer issues and improve service delivery
  • Monitor and analyze customer feedback to identify areas for improvement
Requirements:
  • Proven experience in customer service management, preferably in the aerospace and defense industry
  • Strong leadership and communication skills
  • Ability to analyze data and make informed decisions
  • Knowledge of customer service best practices and industry trends

Crane Aerospace & Electronics is a leading supplier of critical systems and components to the aerospace and defense industry. We offer a dynamic and challenging work environment, competitive compensation and benefits, and opportunities for professional growth and development.



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