Customer Service Ambassador

2 weeks ago


Burbank, California, United States David's Bridal Full time
Customer Service Representative Job Description

At David's Bridal, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support throughout their shopping journey.

Key Responsibilities:
  • Provide exceptional customer service to all customers, ensuring a positive and memorable experience.
  • Manage customer interactions, resolving issues and concerns in a professional and empathetic manner.
  • Process transactions accurately and efficiently, maintaining a high level of cash handling and inventory management skills.
  • Support visual merchandising and sales promotions, ensuring a visually appealing store environment.
  • Collaborate with the sales team to provide personalized recommendations and ensure a seamless shopping experience.
  • Participate in inventory management procedures, processing orders and receiving shipments in a timely and accurate manner.
Requirements:
  • High school diploma or equivalent degree.
  • 1-2 years of prior retail experience in an apparel, service, or specialty store environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
Benefits:
  • Rewarding environment and competitive pay.
  • Team bonus.
  • Dayforce Wallet - Get Paid Early.
  • Generous Team Member Discount after first pay period.
  • Vision care.
  • Supplemental insurances - Critical Illness, Hospital Indemnity, and Accidental Injury.
  • 401K Program.
  • Discount for Identity Theft Protection.
  • Discounts for Home and Auto Insurance.
  • Discounts for Mobile.
  • Legal Benefits (MetLife Hyatt Legal Plans).
  • Pet Insurance.

We're committed to creating a culture that celebrates diversity, equity, and inclusion. If you're passionate about delivering exceptional customer experiences and working in a dynamic retail environment, we encourage you to apply for this exciting opportunity.



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