Sales Coordinator

4 days ago


Springfield, Virginia, United States TownePlace Suites Springfield Full time
Job Summary

The Sales/Catering Coordinator is a key member of the TownePlace Suites Springfield team, responsible for providing exceptional support to the sales and catering departments. This role requires a high level of organization, attention to detail, and excellent communication skills.

Key Responsibilities
  • Answer and respond to telephone and email messages in a timely and professional manner.
  • Open and distribute mail, and maintain a clean and organized workspace.
  • Stay up-to-date with the latest computer programs and innovations, and maintain a high level of technical proficiency.
  • File and store all pertinent correspondence in a timely and efficient manner.
  • Prepare and distribute meeting minutes, and maintain a record of all departmental activities.
  • Assist with the preparation of Banquet Event Orders (BEOS) and other catering-related tasks.
  • Provide exceptional customer service to guests, clients, and employees, and maintain a warm and friendly demeanor at all times.
  • Attend meetings and training sessions as required by management, and maintain a high level of knowledge and understanding of hotel operations.
Requirements
  • High School diploma or equivalent required, and/or experience in a hotel or related field preferred.
  • At least 3 to 5 years of progressive experience in a hotel or related field preferred.
  • College course work in a related field helpful.
  • Computer knowledge and skills required, including proficiency in Microsoft Office and other hotel software systems.
  • Flexible and long hours sometimes required, and the ability to work in a fast-paced environment.
  • Light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must be able to effectively communicate verbally and in writing with all levels of employees and guests, and maintain a high level of professionalism at all times.
Working Conditions

The Sales/Catering Coordinator will work in a fast-paced hotel environment, with frequent interactions with guests, clients, and employees. The role requires a high level of energy, enthusiasm, and a strong work ethic. The coordinator will be required to work a variety of shifts, including evenings, weekends, and holidays, and may be required to work overtime as needed.



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