Sales Coordinator
4 days ago
The Sales/Catering Coordinator is a key member of the TownePlace Suites Springfield team, responsible for providing exceptional support to the sales and catering departments. This role requires a high level of organization, attention to detail, and excellent communication skills.
Key Responsibilities- Answer and respond to telephone and email messages in a timely and professional manner.
- Open and distribute mail, and maintain a clean and organized workspace.
- Stay up-to-date with the latest computer programs and innovations, and maintain a high level of technical proficiency.
- File and store all pertinent correspondence in a timely and efficient manner.
- Prepare and distribute meeting minutes, and maintain a record of all departmental activities.
- Assist with the preparation of Banquet Event Orders (BEOS) and other catering-related tasks.
- Provide exceptional customer service to guests, clients, and employees, and maintain a warm and friendly demeanor at all times.
- Attend meetings and training sessions as required by management, and maintain a high level of knowledge and understanding of hotel operations.
- High School diploma or equivalent required, and/or experience in a hotel or related field preferred.
- At least 3 to 5 years of progressive experience in a hotel or related field preferred.
- College course work in a related field helpful.
- Computer knowledge and skills required, including proficiency in Microsoft Office and other hotel software systems.
- Flexible and long hours sometimes required, and the ability to work in a fast-paced environment.
- Light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Must be able to effectively communicate verbally and in writing with all levels of employees and guests, and maintain a high level of professionalism at all times.
The Sales/Catering Coordinator will work in a fast-paced hotel environment, with frequent interactions with guests, clients, and employees. The role requires a high level of energy, enthusiasm, and a strong work ethic. The coordinator will be required to work a variety of shifts, including evenings, weekends, and holidays, and may be required to work overtime as needed.
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Sales Coordinator Assistant
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Sales Coordinator Assistant
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