Operations Director

2 days ago

Washington DC USA, United States Karta Properties Full time
Job Overview

Karta Properties is seeking a highly skilled Operations Manager to join our team. As an Operations Manager, you will play a pivotal role in overseeing various aspects of our daily operations, ensuring a positive and productive environment for our agents while delivering exceptional service to our clients.

Key Responsibilities
  • Operations Support:
    • Manage and supervise day-to-day operations to ensure smooth workflow and efficient processes.
    • Oversee a wide range of duties that contribute to the seamless functioning and growth of our brokerage.
  • Listing Support:
    • Manage upcoming and live listings by preparing listing presentations and necessary documentation.
    • Coordinate with design, photography, staging companies, and contractor teams as needed.
    • Assist in all preparations to bring listings to the market and maintain MLS listings if requested.
  • Strategic Planning and Growth:
    • Contribute to the development and execution of strategic plans to drive brokerage growth.
    • Provide insights and recommendations based on our company's long-term and short-term goals.
  • Transaction and Database Management:
    • Oversee transaction management, including email correspondence, coordination with lenders, title companies, vendors, and compliance tracking.
    • Assist with client database support and assistance as needed.
  • Client Interaction:
    • Provide excellent customer service and support throughout the buying and selling process.
    • Select and coordinate client closing gifts to ensure a personalized and memorable experience.
  • Company Growth:
    • Adapt to the expanding needs and size of our company, updating the scope of services as necessary.
  • Executive Assistant:
    • Manage the agent's day-to-day operations, including scheduling and coordinating meetings, and managing his calendar and email as needed.
  • Agent Tasks:
    • Provide essential agent support by assisting with open houses, inspections, showings, and client-facing appointments requiring a real estate license.
Requirements
  • Proven experience in operations management, preferably in the real estate industry.
  • Excellent organizational and multitasking skills.
  • Strong interpersonal and communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in relevant software and tools (e.g., MLS systems, Google Suite).
  • Real estate license preferred.
About Karta Properties

Karta Properties is a brand and brokerage motivated to build clients' generational wealth and financial freedom through real estate. We are expertly positioned to serve buyers and sellers throughout the D.C. metro area and focused on creating memorable client experiences as much as delivering stellar results, elevating everything with a white-glove touch.

Our goal is to create highly personalized, tailor-made experiences centered around trust and expertise for all of our clients. Each professional on the team meticulously assesses properties and adopts a tactful advisory role rather than that of a salesperson, ultimately creating the perfect opportunity for our clients to break financial barriers, move up in life, and create legacies.

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