Sales Associate

7 days ago


Chelmsford, Massachusetts, United States TGS Global Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at TGS Global. As a Sales Associate, you will play a critical role in providing exceptional customer service and promoting our products to patients with medical marijuana needs.

Main Responsibilities
  • Customer Service: Ensure all intake forms and other paperwork are properly completed and filed correctly, then enter all relevant information into our database for future reference.
  • Product Knowledge: Confirm patient purchase limits prior to admission into the consultation area and inform the pharmacist of such limits.
  • Exceptional Customer Care: Promote and maintain positive customer relations by providing exceptional customer service and responding to customer inquiries in a timely and professional manner.
  • Order Fulfillment: Manage patient records through the use of our MMJ database and fulfill customer orders in a timely and efficient manner.
  • Product Promotion: Responsible for the sales and promotion of all Patriot Care products, including building and maintaining a high level of integrity and trust for specific products.
Requirements
  • Age Requirement: Must be at least 21 years of age.
  • Customer Service Experience: Two years of direct customer service experience required.
  • Retail Experience: Retail experience a strong plus.
  • Technical Skills: Experience with Point-of-Sales systems, Windows Operating System, and Microsoft Outlook.
Working Conditions

The Sales Associate will work in a fast-paced retail environment with moderate noise levels. The employee will be required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). The employee must be able to speak and communicate verbally with co-workers, customers, vendors, etc.


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