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Sales Associate

2 months ago

Chelmsford, Massachusetts, United States Hannaford Supermarkets Full time

Position Overview:

As a vital member of our team at Hannaford Supermarkets, the Part-Time Retail Sales Associate plays a crucial role in delivering exceptional customer service and ensuring smooth transaction processes. Our company has a rich history rooted in local produce, and we are committed to supporting local farmers and producers.


Key Responsibilities:
  • Adhere to all company policies and procedures while maintaining a professional demeanor.
  • Ensure cleanliness and organization of the Service Desk/Kiosk area.
  • Maintain a polished appearance in accordance with company standards.
  • Assist with special projects and other tasks as directed by management.
  • Follow management planning guidelines to optimize productivity.
  • Uphold safety standards and report any maintenance needs promptly.
  • Treat all colleagues with respect and fairness.
  • Conduct accurate price checks and manage store supplies efficiently.
  • Document any pricing discrepancies and ensure compliance with store policies.
  • Verify customer identification and adhere to policies regarding the sale of restricted items.
  • Manage cash register operations, ensuring security and accuracy at all times.
  • Maintain equipment in good working order and report issues as they arise.
  • Uphold sanitation standards in compliance with health regulations.
  • Demonstrate knowledge of various produce items and assist customers effectively.
  • Perform cashier duties and provide service to customers as needed.
  • Carry out additional responsibilities as assigned.

Qualifications:
  • Strong communication and customer service skills.
  • Must meet age requirements for specific job functions.
  • Willingness to learn and adapt to various tasks and technical aspects of the role.
  • Proven ability to fulfill the technical demands of the position.

Prerequisite Training:
  • Completion of the Cashier/Service Associate training program.

Physical Requirements:
  • Ability to stand for extended periods and perform light walking.
  • Frequent handling of currency and operation of equipment.
  • Capability to lift and move products of varying weights.
  • Meet established performance standards for the role.
  • Sufficient vision to verify identification and process transactions accurately.

Preferred Attributes:
  • Provide prompt and courteous service to all customers.
  • Efficiently record customer purchases and process payments.
  • Handle refunds and returns in accordance with company policies.
  • Follow compliance guidelines for financial transactions.

Hannaford Supermarkets is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.