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Sales Representative
2 months ago
Job Summary:
Columbia Care is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling our products, and maintaining a high level of integrity and trust with our customers.
Key Responsibilities:
- Provide guidance and education to patients with medical marijuana needs
- Assist patients in selecting the correct medication for their specific illness and medical condition
- Ensure all intake forms and paperwork are properly completed and filed correctly
- Confirm patient purchase limits and inform the pharmacist of such limits
- Provide exceptional customer care and promote positive customer relations
- Respond to customer inquiries and requests for product information
- Manage patient records through the use of an MMJ database
- Fulfill customer orders and maintain a high level of integrity and trust with customers
Requirements:
- Must be at least 21 years of age
- Two years of direct customer service experience required
- Retail experience a strong plus
- Experience with Point-of-Sales systems
- Understanding of and experience with Windows Operating System and Microsoft Outlook
Working Conditions:
- While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time
- Use hands to perform manual tasks and lift or move up to 10 pounds (or more with assistance)
- Must be able to speak and communicate verbally with co-workers, customers, vendors, etc.