Customer Experience Supervisor

1 week ago


New York, New York, United States WHIZZ Full time

About the Role: At Whizz, we're looking for an experienced Store Administrator to manage our e-bike store's day-to-day operations in New York. The successful candidate will oversee customer service, inventory tasks, and operational tasks while working closely with our inventory specialist.

Compensation Package: This role comes with an estimated annual salary of $60,000, plus performance-based quarterly bonuses.

Responsibilities:

  • Ensure seamless store operations, including managing inventory levels, coordinating with the inventory specialist, and monitoring the performance of the mechanics team.
  • Develop and implement strategies to improve customer satisfaction, sales targets, and operational efficiency.
  • Supervise and support store staff, including customer service representatives and mechanics, to ensure effective task delegation and smooth daily operations.
  • Manage customer relationships, perform minor bike adjustments, and oversee invoicing workflows to enhance service delivery.

Benefits:

  • Paid Time Off: Enjoy vacation, sick leave, and public holidays.


  • New York, New York, United States Blank Street Full time

    We're seeking an experienced Customer Service Supervisor to join our team at Blank Street. As a Customer Service Supervisor, you'll be responsible for leading a team of customer-facing staff and ensuring that every customer has a positive experience. You'll work closely with your team to maintain high standards of quality, cleanliness, and hospitality.Key...


  • New York, New York, United States Leap Full time

    Join Our Dynamic Retail Team as a Sales SupervisorWe are seeking a talented Sales Supervisor to join our team in The West Village, NYC. As a key member of our store team, you will play a critical role in driving sales and client engagement. If you have a passion for leadership, customer service, and retail, this could be your ideal opportunity.About the...


  • New York, New York, United States PBS Facility Services Full time

    Join Our TeamPBS Facility Services is looking for a Customer Experience Lead to enhance the overall experience for residents, visitors, and employees. As a key member of our team, you will manage the rostering and scheduling of doormen, concierge professionals, and doorman supervisors. Your commitment to continuous improvement and exceeding client...


  • New York, New York, United States Leap Full time

    About UsWe're Leap, a revolutionary retail platform that's changing the way modern brands approach store operations. As a Customer Experience Director, you'll play a key role in delivering exceptional customer experiences and driving business growth.Job Description:This role involves leading a team of sales associates and sales supervisors to create engaging...


  • New York, New York, United States Customer Service Open House Full time

    Job OverviewWe are seeking a highly skilled and experienced Counter Service professional to join our team at Customer Service Open House in Brooklyn.CompensationThe estimated salary for this position is around $45,000 per year, based on industry standards for similar roles in the area.Key ResponsibilitiesTaking food orders from customers and serving them...


  • New York, New York, United States Swipejobs Full time

    Job Title:"Customer Service Supervisor"OverviewSwipejobs is seeking an exceptional Customer Service Supervisor to join our team. As a key member of our customer assistance center, you will be responsible for supervising and directing a team of Customer Service Representatives to ensure seamless customer service delivery.ResponsibilitiesSupervise up to 20...


  • New York, New York, United States NVE Experience Agency Full time

    Job DescriptionNVE Experience Agency is a brand experience and production agency that builds ideas rooted in culture and guided by the principle that 'The Right Moment Will Transform Someone Forever.' Our team of creatives, strategists, and producers develop insight-driven ideas to convert consumer attention into commitment, action, and brand loyalty.We are...


  • New York, New York, United States Holiday Inn Express Full time

    About the Role:We are seeking a skilled and motivated Front Office Supervisor to join our team at Holiday Inn Express. This individual will play a critical role in delivering exceptional guest experiences and driving business results.Key Responsibilities:Lead the front office team to achieve high levels of customer satisfaction and loyaltyManage daily...


  • New York, New York, United States Vets Hired Full time

    Job Summary:We are seeking an experienced Hospitality Supervisor Lead to oversee the delivery of exceptional patient experiences in our healthcare setting. This role involves managing daily operations, ensuring compliance with policies, and maintaining high standards of customer service.


  • New York, New York, United States Spring Place Full time

    Spring Place: A Hub for Creativity and ConnectionWe are seeking a highly skilled Member Services Supervisor to join our team at Spring Place. This role is responsible for supporting the administrative functions of the Member Services department, ensuring a top-tier level of hospitality and maintaining operational standards.About the Role:Oversee and guide...


  • New York, New York, United States Dave & Buster Full time

    At Dave & Buster's, we're looking for a talented Service and Entertainment Professional to join our team as a Customer Experience Ambassador. This role is all about delivering an unparalleled Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.About the JobThe Captain position ensures...


  • New York, New York, United States Hilton Garden Inn 52nd Street Full time

    Job SummaryHilton Garden Inn 52nd Street is seeking a seasoned Front Desk Supervisor to join our dynamic team. In this role, you will oversee front desk operations, manage staff, and provide exceptional customer service. If you are a motivated and organized individual with a passion for delivering outstanding results, we encourage you to apply.About the...


  • New York, New York, United States Virgin Hotels New York Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Customer Experience Lead to join our team at Virgin Hotels New York. In this role, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.Key ResponsibilitiesFront Office Operations: Manage the front office operations,...


  • New York, New York, United States Neiman Marcus Group Full time

    Job OverviewAs a leading luxury retailer, Neiman Marcus Group is seeking a highly skilled Associate Experience Supervisor to join our team. In this role, you will be responsible for designing and implementing an exceptional employee experience strategy that aligns with the company's cultural goals and business objectives.Our ideal candidate will have 1-2...


  • New York, New York, United States Away Full time

    About the RoleWe are seeking a skilled Customer Experience Enhancement Manager to join our Quality Assurance team at Away. This role reports to the Senior Director of Quality Assurance & Packaging and is responsible for directing personnel and resources towards providing quality, cost-effective value-added services across product categories.Key...


  • New York, New York, United States Material Bank Full time

    Job Overview">We are seeking a strategic and results-driven Senior Manager, Customer Experience to lead our customer-facing teams and ensure an exceptional customer experience.">About Material Bank">Material Bank is the world's largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to search and...


  • New York, New York, United States Acne Studios Full time

    Job DescriptionWe are looking for a skilled Customer Experience Specialist to join our team at Acne Studios Horatio. As a Customer Experience Specialist, you will play a vital role in delivering an exceptional customer experience by managing and executing omni-channel services, welcoming and guiding customers through a smooth customer cycle, achieving sales...


  • New York, New York, United States AT&T Full time

    **Transform Customer Experiences**As a Customer Experience Consultant with AT&T, you'll play a critical role in delivering exceptional experiences to our customers. You'll work on the sales floor, guiding customers through their options and ensuring they find the perfect solution for their needs.About the Job:Work with customers to understand their needs and...


  • New York, New York, United States LIVunLtd Full time

    Job Title: Customer Experience DirectorAbout Us: LIVunLtd is a leading provider of luxury residential communities in Manhattan. We pride ourselves on delivering exceptional customer experiences to our residents and striving to exceed their expectations in every way.Job Summary: We are seeking a highly skilled and motivated Customer Experience Director to...


  • New York, New York, United States tabs platform inc Full time

    About the CompanyTabs is an AI-powered revenue automation platform for B2B businesses. The company uses artificial intelligence to understand and extract elements from complex contracts, powering automated billing, revenue recognition, and reporting workflows.About the RoleWe're looking for a seasoned Head of Customer Success to lead the entire...