Customer Experience Specialist

3 days ago


New York, New York, United States Acne Studios Full time
Job Description

We are looking for a skilled Customer Experience Specialist to join our team at Acne Studios Horatio. As a Customer Experience Specialist, you will play a vital role in delivering an exceptional customer experience by managing and executing omni-channel services, welcoming and guiding customers through a smooth customer cycle, achieving sales and conversion targets, and upholding administrative procedures. You will be responsible for building strong relationships with customers, identifying their needs, and providing personalized solutions to meet their expectations.

About Us

At Acne Studios, we believe that everyone's contribution matters, and we strive to create a work environment where our employees can thrive. We value diversity, inclusivity, and continuous learning, and we encourage our employees to share their ideas and perspectives. If you are passionate about delivering exceptional customer experiences and are eager to learn and grow with us, we would love to hear from you.

Key Skills and Qualifications

To succeed as a Customer Experience Specialist, you should possess:Strong interpersonal and communication skills to build rapport with customers and colleagues.The ability to identify customer needs, develop personalized solutions, and exceed customer expectations.A proactive approach to resolving customer concerns or issues in a timely and professional manner.
Benefits and Perks

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We offer a dynamic work environment, collaborative team culture, and a chance to make a meaningful impact in the fashion industry. Join us and become a part of our journey to revolutionize the world of luxury retail

Estimated Salary
$55,000 - $70,000 per annum, based on experience.

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