Client Care Navigator

3 days ago


Kingston, Illinois, United States Isaiah House Full time
Job Title: Client Care Navigator

Isaiah House is seeking a dedicated and compassionate individual to fill the role of Client Care Navigator. This position will be based in Shelby County, KY, and serve surrounding counties. The ideal candidate will possess excellent communication skills, a strong understanding of addiction and substance abuse treatment, and the ability to build strong relationships with community services and organizations.

Key Responsibilities:

  • Build and maintain relationships with Centers of Influence (COI) in the assigned region
  • Educate COIs on the history, programs, and outcomes provided by Isaiah House
  • Field calls from potential clients exploring treatment options
  • Manage travel schedule to assigned counties
  • Maintain database on COI activity, client referrals, and clients admitted in ASANA
  • Communicate new client referrals through MS Teams

Requirements:

  • High school diploma or GED preferred
  • Knowledge of addiction and substance abuse treatment
  • Connections with community services, organizations, and other public groups
  • If in recovery, must demonstrate one year of continuous sobriety

Benefits:

  • Medical, dental, and vision insurance
  • Basic life insurance at no cost
  • 401(k) matching
  • Paid holidays
  • PTO after 90 days
  • Weekly payday
  • The joy and satisfaction of working for a company with a higher purpose

Isaiah House is a faith-based, nonprofit organization with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY. We offer a supportive and dynamic work environment, and we are committed to making a difference in the lives of others.



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