Emergency Department Care Navigator

1 month ago


Kingston, New York, United States WMC Health Full time
Job Title: Emergency Department Care Navigator

At WMC Health, we are seeking a highly skilled Emergency Department Care Navigator to join our team. As a key member of our healthcare team, you will play a vital role in ensuring an exceptional patient experience in the Emergency Department.

Responsibilities:
  • Conduct regular rounds on Emergency Department patients and waiting areas to create a welcoming environment and address any immediate needs.
  • Serve as a point of contact for patients to share concerns, expectations, and unmet needs, liaising with the appropriate staff members to ensure quick resolution of issues to support patient satisfaction.
  • Collaborate with the care team to identify potential barriers to patient adherence, such as appointment scheduling, transportation, pharmacy access, and financial concerns.
  • Help patients schedule necessary follow-up appointments in real-time before their discharge from the Emergency Department.
  • Thoroughly document all interactions and correspondences in the electronic medical record and any other required systems.
  • Identify areas for improvement in patient care and outcomes, providing recommendations for enhancing the healthcare delivery process.
  • Ensure that patient rooms and waiting areas are clean, comfortable, and safe, contributing to a conducive atmosphere for treatment.
  • Maintain proficiency with Patient Rights, HCAHPS, and other regulatory requirements and internal processes to ensure compliance.
  • Offer fair, accurate, and impartial information and assistance to individuals eligible for the Marketplace, Medicaid, Children's Health Insurance, and commercial plans.
  • Perform other duties assigned to support the smooth functioning of the Emergency Department and patient care.
Qualifications/Requirements:
  • 3-5 years of healthcare, direct customer service, or managed care experience.
Education:
  • Bachelor's degree required with specialization in health-related fields; public health, business, communication, or other.
Benefits:
  • Health Insurance
  • Dental
  • Vision
  • Retirement Savings Plan
  • Flexible Savings Account
  • Paid Time Off
  • Holidays
  • Tuition Reimbursement


  • Kingston, New York, United States Cross Country Healthcare Full time

    Cross Country Healthcare is seeking a skilled Emergency Department Nurse for a travel nursing opportunity.Job DetailsSpecialty: Emergency DepartmentDiscipline: Registered NurseEmployment Type: TravelAs an Emergency Department Nurse, you will provide critical care to patients who require immediate medical attention. You will assess patients' conditions,...


  • Kingston, New York, United States WMCHealth Full time

    Job Title: Emergency Department NurseAt WMCHealth, we are seeking a highly skilled and compassionate Emergency Department Nurse to join our team. As a Registered Nurse in our Emergency Department, you will be responsible for providing high-quality patient care in a fast-paced and dynamic environment.Key Responsibilities:Assess and prioritize patient needs,...


  • Kingston, New York, United States Cross Country Nurses Full time

    Job Title: Emergency Department NurseCross Country Nurses is seeking a skilled Emergency Department Nurse to join their team. As an Emergency Department Nurse, you will be responsible for providing high-quality patient care in a fast-paced environment. You will work closely with other healthcare professionals to assess, diagnose, and treat patients with a...


  • Kingston, New York, United States Cross Country Nurses Full time

    Emergency Department Travel Nurse JobAs a travel nurse in our emergency department, you will be the first line of defense for patients requiring immediate medical care. You will treat patients suffering from trauma, injury, or severe medical conditions, providing necessary care, monitoring health conditions, administering medicine, and utilizing medical...


  • Kingston, New York, United States WMCHealth Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our Emergency Department team at WMCHealth. As a key member of our interdisciplinary team, you will provide high-quality patient care and contribute to a positive and supportive work environment.Key ResponsibilitiesProvide comprehensive nursing care to patients in the...


  • Kingston, New York, United States GHR Healthcare Full time

    Job Title: Emergency Department NurseGHR Healthcare is seeking a skilled Emergency Department Nurse to join their team in Kingston, Pennsylvania. As a travel nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and collaborating with a team of healthcare professionals.Job Details:Specialty:...


  • Kingston, New York, United States Cross Country Nurses Full time

    Cross Country Nurses is seeking a travel nurse for a 13-week assignment in an emergency department setting. As an emergency room nurse, you will provide critical care to patients with acute medical conditions, including trauma, injury, and severe medical conditions.Job RequirementsAt least 1 year of recent acute care experience in emergency departmentActive...


  • Kingston, New York, United States Cross Country Nurses Full time

    Job Title: Emergency Department NurseJob Summary:Cross Country Nurses is seeking a skilled Emergency Department Nurse to join their team. As an Emergency Room Nurse, you will be the first line of defense for patients who require urgent medical care. You will treat patients suffering from trauma, injury, or severe medical conditions.Responsibilities: Assess...


  • Kingston, New York, United States Cross Country Nurses Full time

    Cross Country Nurses is seeking a travel nurse for a challenging opportunity in the Emergency Department. The ideal candidate will have at least 1 year of recent acute care experience in the specialty and an active RN license.The nurse will be responsible for providing high-quality patient care, assessing patients' conditions, administering medication, and...


  • Kingston, New York, United States RTG Medical-Nursing Full time

    RTG Medical-Nursing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in a dynamic healthcare environment.Specialty: ED - Emergency Department ~ Employment Type: Travel RTG Medical Job ID #yb5z2. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined....


  • Kingston, New York, United States WMCHealth Full time

    Job Title: Nurse - Emergency Department - HospitalAt WMCHealth, we are seeking a highly skilled and compassionate Registered Nurse to join our Emergency Department team. As a key member of our healthcare team, you will provide exceptional patient care and support to patients and their families in a fast-paced and dynamic environment.Key...


  • Kingston, New York, United States HumanEdge Travel Nursing and Allied Health Full time

    Job Title: Emergency Department NurseHumanEdge Travel Nursing and Allied Health is seeking a skilled Emergency Department Nurse for a travel nursing job.Job Requirements:Specialty: ED - Emergency DepartmentDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hoursWe offer a comprehensive benefits package, including low-cost medical, dental, and vision...


  • Kingston, New York, United States WMCHealth Full time

    Job SummaryWe are seeking a highly skilled and experienced Registered Nurse to join our Emergency Department team at WMCHealth. As a key member of our interdisciplinary team, you will be responsible for providing high-quality patient care and contributing to a positive and supportive work environment.Key ResponsibilitiesPerform thorough and ongoing holistic...


  • Kingston, New York, United States WMCHealth Full time

    Job Title: Registered Nurse - Emergency DepartmentWe are seeking a highly skilled and compassionate Registered Nurse to join our Emergency Department team at WMCHealth. As a Registered Nurse in this role, you will be responsible for providing high-quality patient care to individuals of all ages, from infants to adults, in a fast-paced and dynamic...


  • Kingston, New York, United States HumanEdge Travel Nursing and Allied Health Full time

    HumanEdge Travel Nursing and Allied Health is seeking a travel nurse RN for a position in the Emergency Department.Job DetailsSpecialty: Emergency DepartmentDiscipline: RNEmployment Type: TravelHumanEdge Travel Nursing and Allied Health is a leading provider of travel nursing services. We offer a range of benefits to our nurses, including:Excellent...


  • Kingston, New York, United States MSSI Full time

    Exciting Travel Nursing Opportunity in Kingston, NYMSSI is seeking an experienced Emergency Department Registered Nurse for a challenging travel nursing position in Kingston, NY. This 13-week assignment offers a competitive pay package of $2589 per week.Requirements:2 years of core experience as an ED RNCritical Care and Med Surg experienceValid NY RN...


  • Kingston, New York, United States WMCHealth Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our team in the Emergency Department. As a Registered Nurse in this role, you will be responsible for providing high-quality patient care and collaborating with the interdisciplinary healthcare team to ensure excellent patient outcomes.Key ResponsibilitiesAssess and...


  • Kingston, New York, United States HumanEdge Travel Nursing and Allied Health Full time

    HumanEdge Travel Nursing and Allied Health is seeking a travel nurse RN for an emergency department position in a hospital setting.Job RequirementsSpecialty: Emergency DepartmentDiscipline: RNShift: 12 hoursEmployment Type: TravelWe are looking for an experienced ER RN to join our team in a dynamic and fast-paced environment. The ideal candidate will have...


  • Kingston, New York, United States HumanEdge Travel Nursing and Allied Health Full time

    HumanEdge Travel Nursing and Allied Health is seeking a skilled Emergency Department RN for a travel nursing opportunity in Kingston, New York.Job DetailsSpecialty: Emergency DepartmentDiscipline: RNEmployment Type: TravelWe are looking for an experienced ER RN to join our team in Kingston, NY. This is a 13-week contract position with the option to extend....


  • Kingston, New York, United States Groups: recover together. Full time

    At Groups Recover Together, we're dedicated to empowering individuals struggling with opioid addiction to take control of their recovery journey. As a Recovery Support Navigator, you'll play a vital role in delivering high-quality, member-centered care and making a meaningful impact in the lives of those battling this debilitating disease.Company...