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Front Desk Coordinator

2 months ago

Hamtramck, Michigan, United States Hamtramck Medical Group PC Full time

The Front Desk Coordinator plays a vital role in the daily operations of Hamtramck Medical Group PC. This position is responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient experience for all patients.

Key responsibilities include:

  • Answering and transferring phone calls to the appropriate staff members in a timely and professional manner.
  • Checking insurance information and verifying patient eligibility for services.
  • Greeting patients and assisting with check-in and check-out processes.
  • Making appointments and scheduling patient visits.
  • Processing bills and responding to customer inquiries in a polite and timely manner.
  • Organizing files and maintaining accurate records for billing, customer, and client information.

The ideal candidate will possess excellent communication and organizational skills, with the ability to work in a fast-paced environment and maintain confidentiality when handling sensitive patient information.