Restaurant Operations Manager

4 days ago


Savannah, Georgia, United States Bojangles' Full time
About Bojangles

Bojangles is a fast-casual restaurant chain that offers a unique blend of Southern-style cooking and modern convenience. As a leading player in the quick-service industry, we are committed to delivering high-quality food and exceptional customer service.

Job Summary

We are seeking a highly skilled and motivated Assistant General Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive an exceptional dining experience, and driving sales growth through effective management of our team and resources.

Key Responsibilities
  • Restaurant Operations: Oversee the daily operations of the restaurant, including managing staff, inventory, and customer service.
  • Team Management: Lead and develop a high-performing team of restaurant staff, providing coaching, training, and feedback to ensure excellent customer service and sales growth.
  • Customer Service: Ensure that all customers receive an exceptional dining experience, responding promptly to customer complaints and concerns.
  • Sales Growth: Develop and implement strategies to drive sales growth, including managing inventory, pricing, and promotions.
  • Financial Management: Manage the restaurant's financial performance, including budgeting, forecasting, and controlling costs.
Requirements
  • Experience: 2+ years of experience in restaurant management, preferably in a quick-service or fast-casual environment.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop a high-performing team. Proven ability to manage multiple priorities, including customer service, sales growth, and financial performance.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure, based on individual and team performance.
  • Benefits: A comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement, including promotions to senior management roles and leadership development programs.


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