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Customer Service Representative

4 weeks ago

Albuquerque, New Mexico, United States Carlos Salazar - State Farm Agent Full time

Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in helping customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Responsibilities

  • Establish and maintain strong customer relationships, providing exceptional service and support as needed.
  • Use a customer-centric approach to educate customers about insurance options, identifying their needs and providing tailored solutions.
  • Develop leads, schedule appointments, and market appropriate products and services to meet customer needs.

Benefits

  • Competitive hourly pay plus commission/bonus opportunities.
  • Paid time off (vacation and personal/sick days) and flexible hours.
  • 401K and growth potential/Opportunity for advancement within our agency.

Requirements

  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented, detail-oriented, and proactive in problem-solving.
  • Able to learn computer functions and work effectively in a team environment.

We are located in Albuquerque, NM, and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.