Customer Service Representative

3 weeks ago


Albuquerque, New Mexico, United States TireHub LLC Full time

Customer Service Representative

The Customer Service Representative at TireHub LLC is responsible for developing and maintaining customer relationships through exceptional customer service. This role involves managing incoming customer calls, resolving customer issues, and providing B2B and AR support as needed.

Key Responsibilities:

  • Manage incoming customer calls and resolve customer issues
  • Provide B2B and AR support as needed
  • Drive customer adoption to self-service tools
  • Communicate with Sales and Operations teams

Requirements:

  • 2 years minimum previous sales or customer-facing experience
  • Demonstrated success with over-the-phone communication
  • Product and industry sales knowledge preferred

Competencies:

  • Customer Focus: Building strong customer relationships
  • Resourcefulness: Securing and deploying resources effectively
  • Drives Results: Consistently achieving results
  • Collaborates: Building partnerships with others

About TireHub LLC:

TireHub LLC is an equal opportunity employer committed to diversity and inclusion. We offer a dynamic work environment and opportunities for growth and development.



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