Patient Service Representative

4 weeks ago

Albuquerque, New Mexico, United States Allergy Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Allergy Partners. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, answering phone calls, scheduling appointments, and handling various administrative tasks.

Key Responsibilities
  • Answer phone calls and respond to patient inquiries in a professional and courteous manner.
  • Schedule appointments and manage patient flow to ensure a smooth and efficient experience.
  • Collect payment from patients and process transactions accurately.
  • Balance daily transactions and reconcile encounters with payment transactions.
  • Perform various administrative tasks, such as maintaining patient charts, preparing reports, and responding to medical records requests.
  • Ensure the front office area is clean and organized at all times.
  • Assist with other front office duties as needed.
Requirements
  • High school diploma required.
  • Minimum of two years of experience in a medical office or customer service position.
  • Proven success asking for payment, making change, and balancing a cash drawer.
  • Working knowledge of basic managed care terminology and practices.
  • Familiarity with scheduling and rearranging appointments effectively.
  • Comfortable using email, word processing, and interacting with Internet applications.
  • Working knowledge of practice management and electronic health record software.
  • Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.
  • Ability to perform multiple and diverse tasks simultaneously with accuracy and efficiency.
  • Neat, professional appearance.
  • Strong written and verbal communication skills.
Working Conditions

This position requires frequent contact with patients, which may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people.

  • Patient Service Representative

    4 weeks ago

    Albuquerque, New Mexico, United States Express Employment Professionals Defunct Full time

    Job Summary:The Patient Service Representative is responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment. Key responsibilities include checking in and out patients, verifying insurance information, processing payments, and scheduling appointments.Key Responsibilities:Check in and out patients...

  • Patient Services Representative I

    4 weeks ago

    Albuquerque, New Mexico, United States First Choice Community Healthcare INC Full time

    Job DescriptionAs a Patient Services Representative I at First Choice Community Healthcare INC, you will play a vital role in ensuring the smooth operation of our health center. Your primary responsibility will be to greet patients and visitors, register new and returning patients, and collect payments/visit deposits from patients for their visit.Key...

  • Customer Service Representative

    1 month ago

    Albuquerque, New Mexico, United States LHH Recruitment Solutions Full time

    LHH Recruitment Solutions is seeking a skilled Customer Service Representative to join our team in Albuquerque, NM. As a key member of our healthcare provider's call center, you will be responsible for providing exceptional customer service to patients and medical offices.Respond to incoming calls in a prompt and courteous manner, ensuring a positive...

  • Customer Service Representative

    4 weeks ago

    Albuquerque, New Mexico, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, taking orders, and ensuring that our customers have a positive experience with our brand.Key...

  • Customer Service Representative

    4 weeks ago

    Albuquerque, New Mexico, United States Ajilon Full time

    Customer Service RepresentativeAt Ajilon, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for:Receiving high-volume inbound calls and responding to customer inquiriesProviding exceptional customer service and resolving issues in a timely mannerAssisting...

  • Customer Service Representative

    4 weeks ago

    Albuquerque, New Mexico, United States Randstad North America, Inc. Full time

    Key Responsibilities:We are seeking a Customer Service Representative to join our team at Randstad North America, Inc. As a Customer Service Representative, you will be responsible for ensuring that we deliver on our promise of outstanding service to our customers.Key Skills:Excellent communication and interpersonal skillsAbility to work in a fast-paced...

  • Customer Service Representative

    4 weeks ago

    Albuquerque, New Mexico, United States Insight Global Full time

    Customer Service Representative Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Insight Global. As a leader within the logistics industry, we are committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.Key Responsibilities:Provide excellent...

  • Customer Service Representative

    4 weeks ago

    Albuquerque, New Mexico, United States American Air Filter Company, Inc. Full time

    Customer Service Representative Job SummaryAmerican Air Filter Company, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing world-class customer service to our clients, exceeding their expectations through advanced soft skill techniques, product...

  • Customer Service Representative

    4 weeks ago

    Albuquerque, New Mexico, United States Preventive Pest Control Full time

    We are seeking a highly motivated and enthusiastic customer service representative to join our team at Preventive Pest Control. As a customer service representative, you will be responsible for providing an excellent experience to our customers by responding to their inquiries, resolving their issues, and ensuring their satisfaction.Key...

  • Customer Service Representative

    4 weeks ago

    Albuquerque, New Mexico, United States Glaz-Tech Industries Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Glaz-Tech Industries. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and ensuring timely and accurate order...

  • Customer Service Representative

    4 weeks ago

    Albuquerque, New Mexico, United States Blue Compass RV Albuquerque Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and ensuring a positive experience for all visitors to our dealership.Key...

  • Customer Service Representative

    4 weeks ago

    Albuquerque, New Mexico, United States WaFd Bank Full time

    At WaFd Bank, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in providing exceptional customer service and support to our clients.Key Responsibilities:Provide friendly and courteous service to clientsPerform efficient and accurate banking transactionsBuild...

  • Customer Service Representative

    4 weeks ago

    Albuquerque, New Mexico, United States TireHub LLC Full time

    Customer Service RepresentativeThe Customer Service Representative at TireHub LLC is responsible for developing and maintaining customer relationships through exceptional customer service. This role involves managing incoming customer calls, resolving customer issues, and providing B2B and AR support as needed.Key Responsibilities:Manage incoming customer...

  • Customer Service Representative

    4 weeks ago

    Albuquerque, New Mexico, United States Route 66 Casino Hotel Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Route 66 Casino Hotel. As a Customer Service Representative, you will be responsible for providing exceptional customer service, preparing food, and operating a point of sale system.Key Responsibilities:Provide friendly and efficient service...

  • Customer Service Representative

    4 weeks ago

    Albuquerque, New Mexico, United States Henrie Agency Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Henrie Agency - Symmetry Financial Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and...

  • Route Service Representative

    4 weeks ago

    Albuquerque, New Mexico, United States UniFirst Full time

    About the Role:We are seeking a motivated and customer-focused Route Trainee to join our UniFirst team. As a Route Trainee, you will play a vital role in supporting our Service Department by assisting Route Service Representatives with loading and unloading trucks, delivering and picking up customer products, maintaining vehicle safety, and covering assigned...

  • Customer Service Representative

    1 month ago

    Albuquerque, New Mexico, United States Farmers Insurance - District 25 Full time

    Job Title: Customer Service RepresentativeAt Farmers Insurance - District 25, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our agency, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Provide top-notch customer service to our...

  • Patient Access Representative

    1 month ago

    Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time

    Job OverviewPresbyterian Healthcare Services is seeking a motivated and detail-oriented Patient Access Advocate to join our team. As a key member of our front office team, you will be responsible for ensuring a smooth and efficient patient experience.Key ResponsibilitiesWelcome patients and visitors to the office, check in patients, and manage paymentsVerify...

  • Service Sales Representative

    4 weeks ago

    Albuquerque, New Mexico, United States Sabio Systems Full time

    Job SummaryWe are seeking a highly motivated Service Sales Representative to join our team at Sabio Systems. As a Service Sales Representative, you will be responsible for managing and growing customer accounts within our clients' rental services. This is a fast-paced, physical role that combines customer service, sales, and delivery responsibilities.Key...

  • Customer Service Representative

    1 month ago

    Albuquerque, New Mexico, United States HME Specialists LLC Full time

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at HME Specialists LLC in Albuquerque, New Mexico. As a key member of our customer-facing team, you will play a vital role in ensuring exceptional service and support to our customers.Your primary responsibility will be to provide personalized...