Customer Service Representative
3 weeks ago
We are seeking a highly skilled and empathetic Customer Support Representative to join our team at Fidelity Investments. As a Financial Support Associate, you will be the primary point of contact for our customers, providing exceptional support and guidance to help them achieve their financial goals.
Key Responsibilities:
- Provide outstanding customer service and support via phone, email, and chat
- Assist customers with a range of financial inquiries and transactions, including account maintenance and withdrawals
- Develop and maintain strong relationships with customers to build trust and loyalty
- Collaborate with internal teams to resolve complex customer issues and provide seamless support
Requirements:
- 1+ year of customer service experience
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and adapt to changing priorities
- Proficient in basic technology systems and software
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- The chance to make a meaningful impact on customers' financial lives
About Fidelity Investments:
Fidelity Investments is a leading provider of financial services and products, committed to helping our customers achieve their financial goals. We offer a wide range of investment products and services, including retirement accounts, brokerage accounts, and financial planning tools.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.
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