Customer Service Representative

1 month ago


Albuquerque, New Mexico, United States The Business Tree Full time
Job Overview

The Business Tree is a forward-thinking company that offers exceptional customer service solutions for various industries. We're committed to providing a work environment that offers flexibility, independence, and professional growth.

Key Responsibilities:

  • Respond to inbound calls, emails, and chats to assist customers with inquiries and troubleshooting.
  • Manage orders, returns, and account information updates through our CRM system.
  • Provide excellent customer service, maintaining a friendly and professional attitude at all times.
  • Ensure timely and accurate responses to customer inquiries, meeting performance standards.
  • Manage your own time efficiently and stay productive in a remote work setting.

Requirements:

  • A personal computer with updated software.
  • Reliable high-speed internet connection (minimum 20 Mbps download speed).
  • Quiet, dedicated workspace free of distractions.
  • Must pass a criminal background check.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and manage your own schedule responsibly.
  • Strong problem-solving skills and attention to detail.

Benefits:

  • Work From Home: No more commuting or office dress code.
  • Flexible Schedule: You have the freedom to manage your own time and create a work-life balance that suits you.
  • Growth Opportunities: We offer the chance for advancement and skill development, providing training and guidance to help you succeed.
  • Supportive Environment: While you'll work independently, you'll be part of a team that values collaboration, accountability, and personal growth.
  • Performance-Based Bonuses: Earn additional income by meeting or exceeding your performance goals.

How to Apply:

To join The Business Tree's team, submit your resume. We're excited to see how you can grow with us.



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