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Bank Sales Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service, processing transactions, and facilitating customer awareness and education of our bank's capabilities, tools, and resources.
Key Responsibilities- Engage customers in conversation to understand their banking needs and preferences
- Process transactions accurately and efficiently
- Provide assistance with account servicing needs
- Facilitate customer awareness and education of bank services, including digital banking capabilities
- Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
- High School Diploma or GED
- 6 months customer service experience
- Preferred Area of Experience: Sales
- Financial literacy and knowledge of retail banking products and services
- Bilingual (Spanish) Preferred
First Citizens Bank is a leading financial institution dedicated to providing exceptional customer service and innovative financial solutions. Our comprehensive benefits program is designed to meet the needs of our associates and their families, and we offer a range of opportunities for career growth and development.