Banking Service Representative
3 weeks ago
We are seeking a highly skilled and customer-focused Banking Service Representative to join our team at America First Credit Union.
Key Responsibilities- Provide exceptional customer service to members, responding to their inquiries and resolving issues in a timely and professional manner.
- Process transactions, including deposits, withdrawals, loan payments, and other financial services, while maintaining accuracy and attention to detail.
- Balance daily transactions and verify cash totals to ensure the integrity of our financial systems.
- Actively promote and cross-sell Credit Union services to members, identifying opportunities to meet and exceed sales goals.
- Assist members with account maintenance, including opening and closing accounts, renewing certificates, and performing other related tasks.
- Stay up-to-date on Credit Union policies and procedures, as well as relevant financial regulations and industry developments.
- High school graduate or equivalent required; previous retail sales or financial institution experience preferred.
- Ability to operate related computer software and business equipment, including 10-key, currency and coin counters, cash machines, and self-assist machines.
- Excellent communication and interpersonal skills, with a strong focus on customer service and teamwork.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
- A competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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