Airport Lounge Front Desk Host

4 days ago


Cleveland, Ohio, United States Hyde Park Hospitality Full time
Job Summary

Hyde Park Hospitality is seeking a highly skilled and customer-focused Front Desk Host to join our team at the Airport Lounge. As a Front Desk Host, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a seamless and enjoyable experience for all visitors.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage the front desk area, ensuring it is clean, organized, and well-maintained at all times.
  • Process guest check-ins and check-outs, handling payments and resolving any discrepancies.
  • Assist with guest inquiries, providing information on lounge amenities, services, and surrounding areas.
  • Collaborate with other team members to ensure seamless communication and a high level of service delivery.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience, preferably in a hospitality or airport environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Basic knowledge of cash handling and point-of-sale systems.
Benefits
  • Competitive hourly rate.
  • Opportunities for career growth and professional development.
  • Discounts on food and beverages at our airport lounge.
  • Access to employee assistance programs and wellness initiatives.


  • Cleveland, Ohio, United States Hyde Park Hospitality Full time

    Job SummaryThe Airport Lounge Front Desk Host is a key member of our team, responsible for providing exceptional customer service to airline passengers and ensuring a seamless experience at our airport lounge.Key ResponsibilitiesWelcoming guests by name and assisting them throughout their stayProviding information on lounge facilities and servicesHandling...


  • Cleveland, Ohio, United States Hyde Park Hospitality Full time

    Front Desk Host Job SummaryThe Club, a premier airport lounge located within the Cleveland Hopkins International Airport, is seeking a highly skilled and customer-focused Front Desk Host to join our team. As a Front Desk Host, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from arrival...


  • Cleveland, Ohio, United States Hyde Park Hospitality Full time

    Front Desk Host Job SummaryThe Club, a premier airport lounge located within the Cleveland Hopkins International Airport, is seeking a highly skilled and customer-focused Front Desk Host to join our team. As a Front Desk Host, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from arrival...

  • Airport Lounge Host

    1 week ago


    Cleveland, Ohio, United States Hyde Park Hospitality Full time

    Front Desk Host Job SummaryThe Club is a fast-paced, fun work environment that is growing in style and amenities. We are seeking a Full-Time Front Desk Host with flexible availability to work weekdays, weekends, and closing scheduled shifts. Shifts are subject to change, based on business needs.Key ResponsibilitiesPerform full range of customer service...


  • Cleveland, Ohio, United States Hyde Park Hospitality Full time

    Job OverviewHyde Park Hospitality (HPH) stands as a prominent entity in the culinary sector, specializing in airport concessions, management staffing, brand licensing, and comprehensive food and facilities management. Our leadership team is diverse, and we are eager to welcome skilled individuals from various backgrounds to our workforce. Our dedication to...


  • Cleveland, Ohio, United States Hyde Park Hospitality Full time

    Job Title: Airport Lounge CleanerWe are seeking a detail-oriented and organized Airport Lounge Cleaner to join our team at Hyde Park Hospitality. As a key member of our housekeeping team, you will be responsible for maintaining the cleanliness and organization of our airport lounge facilities.Job Summary:The Airport Lounge Cleaner will be responsible for...


  • Cleveland, Ohio, United States Hyde Park Hospitality Full time

    Job OverviewHyde Park Hospitality (HPH) stands as a prominent entity in the culinary sector, specializing in airport concessions, staffing management, brand licensing, and comprehensive food and facilities oversight. Our diverse leadership team is committed to fostering an inclusive environment, welcoming talented individuals from various backgrounds to...


  • Cleveland, Ohio, United States Hyde Park Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Airport Lounge Supervisor to join our team at Hyde Park Hospitality. As a key member of our operations team, you will be responsible for overseeing the daily activities of our airport lounge, ensuring exceptional customer service, and maintaining a safe and welcoming environment for our guests.Key...


  • Cleveland, Ohio, United States dandbcareers Full time

    Job Title: Front Desk/HostJob Summary:We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be responsible for delivering an unparalleled Guest experience through exceptional customer service, game rentals, and merchandise sales.Key Responsibilities:Provide a warm and welcoming...


  • Cleveland, Ohio, United States dandbcareers Full time

    Job Title: Front Desk/HostAbout the Role:We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Deliver exceptional guest service,...


  • Cleveland, Ohio, United States Hyde Park Hospitality Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Airport Lounge Cleaner to join our team at Hyde Park Hospitality. As a key member of our cleaning team, you will be responsible for maintaining the cleanliness and organization of our airport lounge facilities.Key ResponsibilitiesClean and maintain all areas of the lounge, including restrooms,...


  • Cleveland, Ohio, United States Hyde Park Hospitality Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Airport Lounge Attendant to join our team at Hyde Park Hospitality. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Provide top-notch customer service to guests, responding to...


  • Cleveland, Ohio, United States Hyde Park Hospitality Full time

    Job OverviewHyde Park Hospitality (HPH) stands as a prominent entity in the culinary sector, specializing in airport concessions, management staffing, brand licensing, and comprehensive food and facilities management solutions. Our diverse leadership team is dedicated to fostering an inclusive environment, welcoming qualified candidates from various...


  • Cleveland, Ohio, United States IHG Full time

    **Front Desk Agent Opportunity****About the Role:**We are seeking a skilled Front Desk Agent to join our team at InterContinental Hotels Cleveland. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.**Key Responsibilities:**Check-in and check-out hotel guests...

  • Front Desk Associate

    3 weeks ago


    Cleveland, Ohio, United States DelMonte Hotel Group Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities:Greet and register guests, assigning rooms and...

  • Front Desk Manager

    6 days ago


    Cleveland, Ohio, United States Drury Hotels Full time

    Front Desk Supervisor **About the Role** We are seeking a Front Desk Supervisor to assist the management team in supervising the front desk and guest service positions at our hotel. As a key member of our team, you will be responsible for ensuring adherence to hotel policies and procedures, motivating and training team members, and providing exceptional...

  • Front Desk Manager

    1 week ago


    Cleveland, Ohio, United States Drury Hotels Full time

    Front Desk Supervisor **About the Role** We are seeking a Front Desk Supervisor to assist the management team in supervising the front desk and guest service positions at our hotel. As a key member of our team, you will be responsible for ensuring adherence to hotel policies and procedures, motivating and training team members, and providing exceptional...


  • Cleveland, Ohio, United States DelMonte Hotel Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGuest Services: Greet and register guests, assign rooms, and provide...

  • Front Desk Associate

    3 weeks ago


    Cleveland, Ohio, United States DelMonte Hotel Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGuest Services: Greet and register guests, assign rooms, and provide...


  • Cleveland, Ohio, United States Aimbridge Hospitality Full time

    Job SummaryThe Rooms Controller will work in partnership with Revenue Management Front Desk and other operational departments with a focus on managing the hotels room inventory to maximize both revenue and quality service levels for guests.Key Responsibilities:Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room...