Guest Services Ambassador
3 days ago
We are looking for a detail-oriented and customer-focused Cage Cashier to join our team at Golden Nugget Hotels & Casinos. In this role, you will be responsible for managing transactions, maintaining accurate records, and providing exceptional guest service.
Salary Range: $13.50 - $13.50 per hour
Job Description:
Key Responsibilities- Control and account for transactions at the cage window, main bank, chip bank, and check bank.
- Deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
- Responsible for impress bank issuance and balances.
- Perform guest and in-house monetary transactions.
- Report and log Title 31 transactions.
- Verify guest IDs.
- Data input for customer tracking systems and point analysis.
- Generate prize and coupon vouchers with explanations.
- Process documentation based on ICMPs and gaming regulations.
- Minimum one year of cash handling experience, with six months of cage cashier experience preferred.
- Ability to operate a computer terminal and communicate with the public in a clear and friendly manner.
- Knowledge of 10-key, balancing of banks, and data input for customer tracking systems.
- Multiple benefit plans to suit your needs.
- Paid Time Off.
- 401K.
- Opportunities for advancement.
- Positive and respectful work environment.
- Generous employee discounts.
- Community volunteer opportunities.
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