Casino Operations Manager

6 days ago


Cripple Creek, Colorado, United States Chamonix Casino Hotel Full time
Casino Operations Manager

Job Summary: We are seeking a highly skilled Casino Operations Manager to join our team at Chamonix Casino Hotel. This is a key leadership role responsible for overseeing the day-to-day operations of our casino floor, ensuring exceptional guest experiences, and driving revenue growth.

About Us: Chamonix Casino Hotel is a premier gaming destination in Colorado, offering a wide range of games, entertainment options, and luxurious amenities. Our team is passionate about delivering outstanding customer service and creating memorable experiences for our guests.

Key Responsibilities:

  • Gaming Floor Management: Oversee the management of our gaming floor, ensuring a safe and secure environment for guests and staff.
  • Guest Services: Develop and implement strategies to enhance guest satisfaction, retention, and loyalty.
  • Team Leadership: Supervise and mentor a team of VIP hosts, ensuring they have the skills and resources needed to deliver exceptional guest experiences.
  • Revenue Growth: Analyze data and develop plans to increase revenue through targeted marketing initiatives and promotions.

Requirements:

  • Experience: Minimum 5 years of experience in a casino operations or management role.
  • Skillset: Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Educational Background: Bachelor's degree in Hospitality, Business, or a related field.

Compensation: $60k+ per year, depending on experience.


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