Customer Service Ambassador
4 days ago
Salary: $17.29 per hour
Job Description: As a Guest Service Representative, you will be the first point of contact for our guests, offering creative solutions for unique celebratory occasions and selling our delicious cakes. You will maintain strong product knowledge, process guest orders efficiently, and uphold a clean and organized bakery presentation.
Key Responsibilities:
- • Greet walk-in and phone guests with genuine warmth and helpful enthusiasm • Maintain strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise • Process guest orders efficiently and accurately utilizing point-of-sale system • Uphold a clean and organized bakery presentation
Required Skills and Qualifications:
- • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative • Enjoys interacting with diverse people and excels at providing a superior guest experience • Can perform multiple tasks simultaneously while maintaining a meticulous attention to detail • Is diligent, organized and self-motivated • Has the ability to understand and carry out oral and written instructions and request clarification when needed
Benefits: As a team member at Nothing Bundt Cakes, you will have the opportunity to grow with a dynamic and supportive company, enjoy a competitive salary, and develop valuable skills in customer service and sales. We offer a collaborative work environment, opportunities for advancement, and a comprehensive benefits package.
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Celebration Ambassador
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