Senior Property Operations Manager

2 weeks ago

Seattle, Washington, United States Bellwether Housing Full time

Job Type:
Full-time

Description:
Non-Exempt

Compensation: $43.20/hour, based on experience.

Join Bellwether Housing as a Senior Property Operations Manager

About Us:
Since our inception in 1980, Bellwether Housing has been at the forefront of creating urban housing solutions. Our mission is to dismantle housing obstacles and empower individuals and families, particularly those from underserved communities. We are on an ambitious journey to construct and acquire 2,500 homes by 2025, and we invite you to be part of our dedicated team shaping the future of affordable housing.

Position Summary:
The Senior Property Operations Manager is responsible for the comprehensive management of our properties, fostering a vibrant community among residents through various activities and services. This role is essential in addressing challenges and ensuring a supportive and positive living environment at our properties.

Work Schedule:
Onsite, Monday - Friday, 8:00 am - 5:00 pm. The final schedule will be determined by the supervisor.

Your Contributions:

  • Deliver professional, responsive, and knowledgeable interactions with both applicants and residents, always striving to resolve issues respectfully.
  • Oversee rent collection, monitor delinquencies, and assist with eviction processes as needed.
  • Perform light cleaning duties to maintain a safe and welcoming environment.
  • Manage all leasing activities for vacant units, including marketing and assisting applicants with the rental application process.
  • Work with the Compliance department to ensure applicants meet screening criteria and income restrictions.
  • Conduct annual recertification of residents' income and eligibility to comply with funding agreements.
  • Coordinate with the Maintenance department for work orders and unit turnover.
  • Collaborate with the Resident Services team to provide resources and referrals to residents.
  • Foster a sense of community by organizing and participating in resident events.
  • Promote an inclusive workplace culture.
  • Perform additional duties as assigned.
Qualifications:
  • Minimum of three years of experience in apartment management or leasing; equivalent education/experience may be considered.
  • Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Strong written and verbal communication skills.
  • Ability to maintain discretion and confidentiality.
  • Knowledge of fair housing laws and local landlord/tenant regulations.
  • Customer service-oriented with strong problem-solving abilities.
  • Ability to work independently and collaboratively.
  • Detail-oriented, organized, and capable of meeting deadlines.
  • Experience with rent collection and financial management.
  • Familiarity with property management software.
  • Knowledge of affordable housing compliance processes.
  • Experience with diverse populations and community partnerships.
  • Ability to lift at least 25 lbs.
  • High school diploma, GED, or equivalent education/experience.
What We Offer:
At Bellwether Housing, we provide a platform for professional growth and fulfillment. When you join our team, you will receive:
  • Competitive salary with a comprehensive benefits package.
  • Medical, dental, and vision insurance.
  • A 403(b) retirement plan with employer matching.
  • Up to $1,500 annually for continuing education.
  • An ORCA Transit Pass for convenient commuting.
  • Generous paid time off and office closure days.
  • The opportunity to contribute to a meaningful mission impacting our communities.
At Bellwether Housing, you will advance your career in a role that is both rewarding and impactful, contributing to the future of affordable housing while upholding the values of diversity, equity, and inclusion.

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