Senior Manager, Contact Center Sales Lead
2 weeks ago
The Senior Manager, Contact Center Sales & Service is responsible for leading a high-performing team of Representatives in a fast-paced, multifaceted inbound call center. This role requires strong leadership and management skills, as well as the ability to analyze data and drive strategic direction.
Key Responsibilities:- Lead cross-functional meetings and effectively manage change in a fast-paced environment.
- Monitor and coach CC Sales and Service Managers in quality, productivity, employee relations, and overall work performance.
- Develop and implement professional growth plans for team members.
- Articulate and demonstrate company standards, member service, accountability, accuracy, and sales.
- Provide operational, technical, and soft-skill support to Inbound Call Center Representatives.
- Analyze statistics and reporting to identify opportunities and initiate action plans.
- Assign and implement strategic sales plans to achieve organizational goals.
- Bachelor's degree preferred.
- Minimum 7 years' experience in a contact center or financial services industry, including 4 years in a leadership role.
- Proven people management and development skills.
- Ability to use data and analytics to drive strategic direction.
- Strong business communication skills.
- Traditional medical, dental, and vision coverage.
- 401K matching up to 5% per pay period.
- Up to 17 days of Paid Time Off in the first year.
- 11 paid federal holidays.
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Rocklin, California, United States First Technology Federal Credit Union Full timeJob SummaryWe are seeking a highly skilled Senior Manager, Contact Center Sales to lead our fast-paced inbound call center team. As a key member of our leadership team, you will be responsible for managing the day-to-day activities of the contact center, leading a team of Representatives, and driving sales and service excellence.Key ResponsibilitiesLead...
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Senior Manager, Contact Center Sales Leader
4 weeks ago
Rocklin, California, United States First Technology Federal Credit Union Full timeJob SummaryThe Senior Manager, Contact Center Sales & Service is responsible for leading a high-performing team of Representatives in a fast-paced, multifaceted inbound call center. This role requires strong leadership and management skills, as well as the ability to analyze data and drive strategic direction.Key ResponsibilitiesLead cross-functional...
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Senior Manager, Contact Center Sales Leader
4 weeks ago
Rocklin, California, United States First Technology Federal Credit Union Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Manager, Contact Center Sales to lead our fast-paced and multifaceted inbound call center. As a key member of our leadership team, you will be responsible for managing the day-to-day activities of the contact center, leading a team of Representatives both on-site and remote.Key...
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Senior Manager, Contact Center Sales Leader
3 weeks ago
Rocklin, California, United States First Technology Federal Credit Union Full timeJob SummaryThe Senior Manager, Contact Center Sales & Service is responsible for leading a high-performing team of Representatives in a fast-paced, multifaceted inbound call center. This role requires strong leadership and management skills, as well as the ability to analyze data and drive strategic direction.Key ResponsibilitiesLead cross-functional...
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LPN Medication Care Manager
3 weeks ago
Rocklin, California, United States Sunrise Senior Living Full timeJob SummaryWe are seeking a highly skilled LPN Medication Care Manager to join our team at Sunrise Senior Living. As a key member of our care team, you will be responsible for providing high-quality care and services to our residents, ensuring their safety and well-being.Key ResponsibilitiesAdminister medications and treatments in a safe and organized...
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LPN Medication Care Manager
4 weeks ago
Rocklin, California, United States Sunrise Senior Living Full timeJob SummaryWe are seeking a highly skilled LPN Medication Care Manager to join our team at Sunrise Senior Living. As a Medication Care Manager, you will play a vital role in ensuring the highest quality of care and services for our residents.Key ResponsibilitiesAdminister medications and treatments in a safe and organized manner, adhering to the Six Rights...
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LPN Care Manager
4 weeks ago
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Market Sales Director
1 month ago
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Senior Proposal Coordinator
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Technical Sales Representative
2 weeks ago
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Team Lead at Stanford Ranch
3 weeks ago
Rocklin, California, United States Kaitlyn Larson Full timeAbout California Sun Wellness SpaWe are a local, family-owned company with a mission to offer affordable luxury through Sun, Spray, and Spa services. Our goal is to make each of our members look and feel their best.The RoleWe are seeking enthusiastic and motivated Team Leads to lead our team! As a Team Lead, you will be responsible for motivating a team of...
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Team Lead
3 weeks ago
Rocklin, California, United States Kaitlyn Larson Full timeAbout California Sun Wellness SpaWe are a local, family-owned company with a mission to offer affordable luxury through Sun, Spray, and Spa services. Our goal is to make each of our members look and feel their best.The RoleWe are seeking enthusiastic and motivated Team Leads to join our team! As a Team Lead, you will be responsible for leading a team of Spa...
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Restaurant Manager
3 weeks ago
Rocklin, California, United States Bowlero Corporation Full timeRestaurant/Hospitality Manager Job DescriptionAt Bowlero Corp, we're looking for a skilled Restaurant/Hospitality Manager to join our team. As a key member of our management team, you'll be responsible for overseeing the day-to-day operations of our entertainment venue, ensuring exceptional guest experiences, and driving business growth.Key...
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Restaurant Manager
2 weeks ago
Rocklin, California, United States Bowlero Corporation Full timeRestaurant/Hospitality Manager Job DescriptionAt Bowlero Corp, we're looking for a skilled Restaurant/Hospitality Manager to join our team. As a key member of our management team, you'll be responsible for overseeing the day-to-day operations of our entertainment venue, ensuring exceptional guest experiences, and driving business growth.Key...
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Fire Alarm Systems Channel Sales Executive
3 weeks ago
Rocklin, California, United States Performance Systems Integration LLC Full timeJob Title: Fire Alarm Systems Channel Sales ExecutiveWe are seeking a highly motivated and experienced Fire Alarm Systems Channel Sales Executive to join our team at Performance Systems Integration LLC. As a key member of our sales team, you will be responsible for driving sales and expanding market share for fire alarm systems through channel partners, such...
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General Manager
1 week ago
Rocklin, California, United States Domino's Pizza LLC Full timeAbout the JobWe're seeking a highly motivated and experienced General Manager to join our team at Domino's Pizza LLC. As a General Manager, you will be responsible for leading a team of talented individuals to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of store employees to achieve sales and customer...
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Sales Representative
1 week ago
Rocklin, California, United States Cbc Rustic Designs Llc Full timeJob Title: Sales RepresentativeWe are seeking a highly motivated and experienced sales professional to join our team at Cbc Rustic Designs LLC. As a sales representative, you will be responsible for leading the sales of custom furniture, barn doors, and interior wall enhancements.Key Responsibilities:Meet with customers to understand their needs and...
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Fire Alarm Systems Channel Sales Executive
2 weeks ago
Rocklin, California, United States Performance Systems Integration LLC Full timeJob DescriptionWe are seeking a highly skilled Fire Alarm Systems Channel Sales Executive to join our team at Performance Systems Integration LLC. As a key member of our sales team, you will be responsible for driving sales and expanding market share for fire alarm systems through channel partners, such as distributors, contractors, and integrators.Key...
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Technical Sales Professional
1 month ago
Rocklin, California, United States Trane Technologies Full timeUnlock Your Potential in Climate SolutionsAt Trane Technologies, we're shaping the future of sustainable environments. As a Technical Sales Intern, you'll embark on a 12-week journey to develop your technical, business, and sales skills. You'll work closely with our industry-leading Sales Account Managers and customers, gaining hands-on experience in...
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Senior Structural Engineer
3 weeks ago
Rocklin, California, United States gpac Full timeJob OpportunityWe are seeking a highly skilled Senior Structural Engineer to join our team in the Sacramento, CA area. As a key member of our engineering team, you will be responsible for leading structural design and project management efforts for residential, commercial, and industrial projects.Key ResponsibilitiesLead a team of structural engineers and...