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IT Support Specialist

2 months ago

Saint Charles, Missouri, United States Velocity Innovations Full time
About the Role

We are seeking a highly skilled IT Support Services Specialist to join our growing team at Velocity Innovations. As a key member of our IT Support Service Team, you will be responsible for providing technical support to our colleagues and ensuring the smooth operation of our IT systems.

Key Responsibilities
  • Maintain, service, and set up hardware and software to meet the needs of our team
  • Provide 1st and 2nd level support through our hotline and ticket system
  • Document processes, troubleshooting solutions, and requests
  • Manage the inventory of our IT assets
Requirements

We are looking for a candidate with excellent technical skills, strong communication skills, and a positive attitude. You should have experience with Microsoft 365, the Adobe Creative Cloud, and be familiar with macOS and Microsoft Windows in larger companies.

We welcome candidates with relevant experience, whether you are a career changer or a trained IT specialist. If you are enthusiastic about collaborative work and have a strong customer and service orientation, we would love to hear from you.