Clinical Support Specialist

2 weeks ago

Newton Center, Massachusetts, United States Premier Plastic Surgery Partners LLC Full time
Job Overview

Practice Setting: Premier Plastic Surgery Partners, LLC

Position: Clinical Support Specialist

Employment Type: Part-Time or Full-Time

Location: Not Specified

Position Summary:

The Clinical Support Specialist plays a crucial role in enhancing the patient experience by providing assistance throughout their visit under the guidance of healthcare professionals and management. This position demands the ability to manage various tasks concurrently, adhere to timelines, and maintain composure in high-pressure situations. It is an excellent opportunity for individuals seeking to gain clinical experience and patient interaction, particularly those considering further education in medical or physician assistant programs.

About Premier Plastic Surgery Partners:

Premier Plastic Surgery Partners, LLC is a rapidly expanding national collaboration of distinguished board-certified plastic and facial plastic surgeons, along with aesthetics experts, dedicated to delivering outstanding patient care. We provide a comprehensive array of surgical and non-surgical cosmetic treatments, coupled with exceptional customer service.

Key Responsibilities:

Patient Management and Administrative Support

  • Welcome and register patients upon arrival
  • Perform front office administrative duties, including managing communications
  • Facilitate patient flow and assist in navigating to examination areas
  • Document medical information in patient records, including scanning and uploading necessary documents
  • Process medical record requests efficiently
  • Coordinate appointment scheduling and other administrative functions
  • Maintain cleanliness in patient areas and workspaces
  • Participate in team meetings and discussions
  • Manage waste disposal, including biohazardous materials, as required

Clinical Assistance

  • Conduct essential triage tasks, including measuring vital signs and capturing images
  • Collect specimens and perform tests as needed
  • Prepare examination rooms in accordance with scheduled procedures
  • Assist in the removal of sutures and staples
  • Ensure proper cleaning and sterilization of medical instruments
  • Oversee inventory of medical supplies and restock as necessary
  • Support post-operative patient care
  • Assist healthcare providers with patient care tasks when requested
  • Uphold compliance with OSHA and HIPAA regulations within the practice

Qualifications:

  • Essential:
    1. Current CPR certification
    2. Knowledge of HIPAA and OSHA standards
    3. Strong communication and interpersonal skills for effective patient interaction and teamwork
    4. Ability to foster a professional environment for both patients and staff
    5. Capability to work independently and efficiently with minimal oversight
    6. Proactive problem-solving skills and adaptability to various situations
    7. Excellent written and verbal communication abilities

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