Head of Wire Transfer Services

1 week ago


Farmington Hills, Michigan, United States Support Full time
Welcome

We invite you to discover the exceptional culture, talented individuals, rewards, and opportunities that make our organization unique. Make your next career decision a confident one.

Position Qualifications

Bachelor's degree or 3 years of experience in banking operations.

3 years of experience in management operations.

Proficient in Microsoft Office applications including Outlook, Excel, Word, and PowerPoint.

Preferred Qualifications

2 years of experience with banking regulations and compliance standards.

Job Description
Manager of Wire Transfer Operations

The Wire Transfer Operations Manager role involves overseeing the daily operations in the wire transfer department during business hours.

This position is responsible for managing both directly and through team members, the operational tasks necessary to facilitate domestic and international wire transactions, wire investigations, customer service, and compliance monitoring.

Position Competencies
Successful candidates are detail-oriented, possess strong problem-solving and organizational skills, and can work effectively under pressure while maintaining a customer-centric approach. They are collaborative, adaptable, uphold integrity, strive for excellence, promote diversity, and engage with the community.

Position Responsibilities

Manage the payments and risks associated with processing, settling, and clearing over 250,000 transactions monthly, totaling over $130 billion.

Deliver high-quality and timely customer service to our Business, Retail, and Wealth Management clients.

Monitor production demands using capacity models and key performance metrics; implement fact-based corrective actions to ensure consistent and quality execution.

Ensure departmental compliance with key regulatory and enterprise risk requirements through effective operational procedures and continuous staff development.

Regularly assess the effectiveness of operational controls; develop appropriate mitigation strategies for identified weaknesses.

Provide governance and oversight for wire investigation activities, ensuring compliance with essential regulatory requirements.

Actively manage networks for transmitting both international and domestic wires, serving as a subject matter expert on message types used for international wire communication, and overseeing the exchange of financial messaging between our organization and other financial entities.

Lead foreign exchange activities, ensuring policies and procedures are in place for consistent processing of non-USD transactions.

Generate daily and monthly reports on key performance and risk metrics.

Provide comprehensive management for the human resource aspects of the group, including selecting, motivating, developing, and retaining high-performing talent, performance management, and HR policy training.

Contribute to the department's budget and business planning.

Serve as a primary contact for all markets and clients.


Work Hours
Standard business hours, Monday to Friday.

Work Location
Remote and in-office work options available.

About Us
We recognize that our employees are vital to our success, and we are committed to investing in their future. One way we achieve this is through a comprehensive Total Rewards package designed to acknowledge and reward individual performance while supporting health, well-being, development, and security for our colleagues and their families.

Total Rewards includes cash compensation, development opportunities, and flexible benefit programs tailored to meet individual needs today and in the future.

Your salary will reflect your work experience, and our programs are regularly reviewed to ensure competitiveness.

We proudly offer benefits such as health and welfare programs, robust retirement benefits, and generous paid time off.

Eligible employees and their families can access medical, dental, and vision benefits, 401(k) and pension plans, income protection benefits like life insurance, and supplemental health programs to help manage unexpected healthcare costs.

We also provide various time-off programs for vacation, sick leave, disability, and parental leave. Eligibility for some programs may vary based on employment status and tenure.


Background Check Requirement

Upon offer, a comprehensive background and fingerprint check will be conducted.


Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer, committed to workplace diversity.



  • Farmington Hills, Michigan, United States Support Full time

    WelcomeWe invite you to discover the exceptional culture, talented individuals, rewards, and opportunities that define our organization. Make your next career decision a confident one.Position Qualifications- Bachelor's degree or 3 years of experience in banking operations- 3 years of experience in management operations- Proficient in Microsoft Office...


  • Farmington Hills, Michigan, United States Prestige Group Full time

    About Prestige GroupPrestige Group is a leading provider of product development and staffing services to the transportation industry. With a strong commitment to supporting the transportation industry since 1998, we have established ourselves as a trusted partner for companies seeking innovative solutions.Job SummaryWe are seeking a highly skilled Wire...


  • Farmington Hills, Michigan, United States Kelly Services Full time

    Job OverviewAt Kelly Services, we are dedicated to connecting you with a role that aligns with your career aspirations. We are currently looking for an Operations Coordinator to join a leading financial organization. Our focus is on ensuring you find the perfect fit for your skills and goals.Key ResponsibilitiesAs an Operations Coordinator, your primary...

  • Coil Winder

    1 week ago


    Farmington, Michigan, United States Integrated Power Services Full time

    Job SummaryWe are seeking a skilled Coil Winder to join our team at Integrated Power Services. As a Coil Winder, you will play a critical role in constructing and assembling coils according to precise specifications and engineering drawings.Key ResponsibilitiesConstruct coils based on winding specifications and engineering drawingsMake brazed connections,...


  • Farmington, Michigan, United States Dungarvin Full time

    Job OverviewCompany Overview:At Dungarvin, we are dedicated to enhancing the lives of individuals with disabilities. Join us in our mission to provide exceptional personal and companion care, ensuring a better quality of life for those we serve.What We Offer:Comprehensive Training and Referral BonusesFlexible Work SchedulesComplimentary Life...


  • Farmington Hills, Michigan, United States Cinter Career Services, LLC Full time

    Position OverviewWe are looking for a Human Resources and Administrative Coordinator to join our team at Cinter Career Services, LLC. This role is essential in managing various HR and administrative functions, ensuring smooth operations within the department.Key ResponsibilitiesHuman Resources Management: - Monitor and document compliance with mandatory...


  • Farmington Hills, Michigan, United States Private Construction Company Full time

    Experienced Electrician RequiredWe are seeking a qualified electrician to become a vital part of our team. The ideal candidate will possess extensive knowledge of electrical systems, strong problem-solving skills, and the ability to work autonomously or in collaboration with others. As an electrician, your duties will encompass the installation, upkeep, and...

  • Registered Nurse

    2 weeks ago


    Farmington Hills, Michigan, United States Corewell Health Full time

    Overview of the Emergency CenterThis facility features a 35-bed Emergency Center and is recognized as a Level II Trauma Center. Our Emergency Center caters to a varied patient demographic from multiple regions.Our layout includes a 3-bed trauma room, a fast track area (Express Care), 2 psychiatric rooms, 2 isolation rooms, and a designated RN Greeter area...

  • Registered Nurse

    2 weeks ago


    Farmington Hills, Michigan, United States Corewell Health Full time

    About the UnitThis facility features a 35-bed Emergency Department and is designated as a Level II Trauma Center. Our Emergency Department caters to a varied patient demographic from the surrounding areas.Our layout includes a 3-bed trauma room, a fast track area (Express Care), 2 psychiatric rooms, 2 isolation rooms, and a designated RN Greeter area that...


  • Farmington, Michigan, United States OpTech Full time

    About the RoleWe are seeking a highly skilled and customer-focused Treasury Management Customer Service Representative to join our team at OpTech. As a key member of our customer support team, you will be responsible for delivering exceptional service to our business clients who utilize Treasury Management Services.Key ResponsibilitiesCustomer Support:...


  • Auburn Hills, Michigan, United States Branex Group Full time

    Job OverviewWe are seeking a skilled Electrical Control Panel Specialist to join our team at Branex Group. As a leading provider of technical staffing services, we specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States.The ideal candidate will have a minimum of 5 years of experience in...


  • Auburn Hills, Michigan, United States Great Lakes Hospitality Group Full time

    Job OverviewPosition Title: Executive Housekeeper/Lead InspectorObjective: To oversee all aspects of the Housekeeping Division, ensuring exceptional levels of guest service and satisfaction. This includes management of guest rooms, laundry services, public spaces, and departmental storage and work areas.Key Responsibilities:Manage housekeeping and laundry...


  • Farmington Hills, Michigan, United States MAHLE Full time

    MAHLE is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, MAHLE offers many job opportunities outside of the U.S. which can be found through our employment website SUMMARY Provide support to sales representatives by executing...

  • Registered Nurse

    2 weeks ago


    Farmington, Michigan, United States Corewell Health Full time

    About the UnitThis facility features a 35-bed Emergency Center and operates as a Level II Trauma Center. Our Emergency Center caters to a varied patient demographic from diverse backgrounds.The physical layout includes a 3-bed trauma room, a fast track area (Express Care), 2 psychiatric rooms, 2 isolation rooms, and an RN Greeter area that initiates a split...

  • Registered Nurse

    2 weeks ago


    Farmington, Michigan, United States Corewell Health Full time

    Unit OverviewThis facility features a 35-bed Emergency Center and operates as a Level II Trauma Center. Our Emergency Center caters to a varied patient demographic from surrounding areas. The layout includes a three-bed trauma room, a fast track area (Express Care), two psychiatric rooms, two isolation rooms, and a designated RN Greeter area that initiates a...


  • Farmington Hills, Michigan, United States Ascension Full time

    Job SummaryAscension is seeking a compassionate and skilled Certified Nursing Assistant to join our team at Oakland Family Medicine. As a key member of our healthcare team, you will play a vital role in providing high-quality patient care and support services.Key ResponsibilitiesAssist with basic patient care activities, including bathing, dressing, and...


  • Farmington, Michigan, United States Susan Terhune - State Farm Agent Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an Executive Assistant at Susan Terhune Agency. As a key member of our team, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency.Key ResponsibilitiesEstablish and Maintain Customer...


  • Farmington, Michigan, United States Susan Terhune - State Farm Agent Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an Executive Assistant at Susan Terhune Agency. As a key member of our team, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency.Key ResponsibilitiesEstablish and Maintain Customer...


  • Farmington, Michigan, United States McCabe Funeral Home Full time

    Job OverviewWe are looking for dedicated Support Staff to assist our Funeral Directors in the daily operations of our establishment.Key Responsibilities:Provide assistance to Funeral Directors in preparing for daily activitiesSupport Funeral Directors during in-house servicesMaintain cleanliness and organization of the facilityEnsure upkeep of both the...


  • Farmington, Michigan, United States PACS Full time

    PACS is elevating healthcare in the post-acute care space by delivering on our mission and values to create real change. By striving for the best while staying true to who we are, we're forging a bright future for post-acute care delivery and support across the nation.Our company is growing quickly and has many exciting milestones ahead of us. This means at...