Front Desk Supervisor Lead

2 weeks ago


Warner Robins, Georgia, United States Hilton Garden Inn Full time

Hilton Garden Inn is seeking an exceptional Hotel Front Office Manager to lead our front desk team and provide exceptional customer service to our guests. This is a fantastic opportunity for an experienced hospitality professional to take their career to the next level.

**Key Responsibilities:**

  • Lead a team of front desk staff to deliver exceptional customer service and ensure seamless check-in and check-out processes.
  • Manage the front desk budget and coordinate the ordering of office supplies as needed.
  • Communicate effectively with guests, respond to inquiries, and resolve any complaints in a professional and timely manner.
  • Generate occupancy reports and compile financial information for the general manager.
  • Direct front desk operations to ensure customer service meets our high standards for guest satisfaction.

**What We Offer:**

  • A competitive salary range of $60,000 - $80,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • Opportunities for professional growth and development in a dynamic and supportive work environment.


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