Hospitality Operations Director

3 weeks ago


Warner Robins, Georgia, United States Wyndham Property Full time
About the Role
We are seeking a highly experienced General Manager to lead our team at the Wyndham Property in Warner Robins. The ideal candidate will have a proven track record of increasing daily revenue and managing staff effectively.

Key Responsibilities:
  • Run all aspects of hotel operations, including front desk, housekeeping, and maintenance.
  • Supervise staff and ensure excellent guest service satisfaction.
  • Resolve guest issues promptly and professionally.
  • Prepare and pass QA inspections.
  • Process daily, weekly, and monthly reports for the hotel owner and corporate office.
  • Control spending and expenses, as well as ordering hotel supplies.
  • Sales and marketing, including internet-based promotions and advertising.

Requirements:
  • A minimum of 3-5 years of hotel management experience.
  • Synexis experience required.
  • A proven track record as a successful leader, with results-driven sales and hotel operations.
  • Must be a 'hands-on' GM, working directly to supervise all departments.
  • Demonstrate excellent guest service and management skills.
  • Must be able to work with the corporate office, accepting guidance and training.
  • Must have previous experience in a manager role, overseeing and leading a team in a hospitality setting.

About Us
The Wyndham Property is located in the heart of Warner Robins' business district, close to the Warner Robins Air Force Base. We value teamwork and strive to provide exceptional guest experiences.

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