Desktop Support Specialist

2 weeks ago


Jersey City, New Jersey, United States ApTask Full time
About the Role

We are seeking a highly skilled Desktop Support Technician II to join our team at ApTask. As a key member of our IT team, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of their IT systems.

Key Responsibilities
  • Provide on-site and remote technical support to clients, including troubleshooting and resolving hardware and software issues.
  • Install, configure, and maintain computer systems, networks, and peripherals.
  • Develop and implement technical solutions to improve client IT systems and processes.
  • Collaborate with clients to understand their technical needs and provide tailored support.
  • Stay up-to-date with the latest technology trends and advancements in the field.
Requirements
  • 2+ years of experience in a related field, or equivalent combination of education and experience.
  • Strong understanding of IT services and products, including hardware and software.
  • Excellent communication and problem-solving skills.
  • A+ certification and experience with software and hardware break-fix.
  • Physical touch experience working in enterprise data centers.
About ApTask

ApTask is a leading global provider of workforce solutions and talent acquisition services. As an African American-owned and Veteran-certified company, we offer a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.

We are committed to shaping the future of work and empowering organizations to thrive. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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