Customer Service Director

4 weeks ago


Brooklyn, New York, United States Swift Staffing Group Full time

We are seeking a dedicated Service Coordinator to provide exceptional customer service and manage administrative tasks for our reputable homecare agency.

The ideal candidate will be the primary point of contact for consumers and caregivers, ensuring timely and accurate processing of payroll and other tasks.

Key Responsibilities:

  • Manage all incoming calls with a focus on providing excellent customer service.
  • Process payroll for consumers and caregivers within the assigned caseload.
  • Provide support and guidance to caregivers and consumers as needed.

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Life insurance
  • Paid time off
  • Paid holidays

Requirements:

  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills

Salary: $25-$30 hourly



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