Director of Operations

1 month ago


Brooklyn, New York, United States Happier People Management Full time
Director of Operations Job Description

We are seeking a highly skilled and experienced Director of Operations to join our team at Happier People Management. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our luxury hospitality establishments, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Develop and implement operational strategies to drive business growth and improve customer satisfaction
  • Lead and manage a team of hospitality professionals to deliver exceptional customer service and maintain high standards of quality
  • Collaborate with cross-functional teams to ensure seamless execution of events, promotions, and other initiatives
  • Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions
  • Develop and maintain relationships with key stakeholders, including suppliers, partners, and vendors
Requirements:
  • 10+ years of experience in luxury hospitality, with a proven track record of success in operations management
  • Strong leadership and management skills, with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
  • Ability to work in a fast-paced environment, with a high level of adaptability and flexibility
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
What We Offer:
  • A competitive salary range of $135,000 - $150,000 per year
  • A comprehensive benefits package, including health care, paid time off, and commuter benefits
  • Opportunities for professional development and growth, including training and development programs
  • A dynamic and supportive work environment, with a team of passionate and dedicated professionals

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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