Bureau of Motor Vehicles Customer Service Agent

2 weeks ago

Indianapolis, Indiana, United States state of indiana Full time

Join the State of Indiana

Embark on a rewarding career with the State of Indiana, one of the largest employers in the region, offering a wide array of opportunities across numerous agencies. Here, you will discover competitive pay, a comprehensive benefits package, and a strong commitment to work-life balance. Most importantly, you will have the opportunity to make a significant and positive impact on the lives of Hoosiers throughout Indiana.

At the State of Indiana, we actively promote diversity and inclusion, striving to create a welcoming, accessible, and equitable workplace that reflects the diverse population of Indiana. As a proud equal opportunity employer, we provide reasonable accommodations to assist individuals with disabilities in completing the application and interview process, as well as performing essential job functions.

About the Bureau of Motor Vehicles (BMV):

The Indiana Bureau of Motor Vehicles has been recognized as one of Indiana's Top Workplaces in 2023 by its employees.

The mission of the BMV is to serve all Hoosiers by delivering top-notch driver and vehicle services promptly and accurately while ensuring security and transparency. The BMV team operates throughout Indiana and is dedicated to fostering an environment where we:

• Invest in our workforce

• Engage with our clientele

• Provide sustainable systems

• Embrace innovation in our services

Role Overview:

Customer Service Representatives serve as the primary point of contact for the Bureau of Motor Vehicles. In this capacity, you will deliver timely and precise customer service. This role requires the ability to thrive in a fast-paced and dynamic environment. Utilizing strong communication skills, computer proficiency, and on-the-job training, you will assist countless Hoosiers with their diverse BMV needs.

Key Responsibilities:

The essential functions of this position include:

  • Utilizing your job knowledge to facilitate customer transactions
  • Addressing customer inquiries and providing assistance
  • Aiding in the daily opening and closing procedures of the branch
  • Verifying transactions for accuracy, timeliness, and proper accounting
  • Collaborating with leadership to resolve escalated customer issues and system challenges
  • Filing completed applications throughout the day

This job description is not intended to be an exhaustive list of all activities, duties, or responsibilities required of the employee. Other tasks and responsibilities may be assigned at any time with or without notice.

Qualifications for Success:

To be considered for this position, you must meet the following criteria:

  • High school diploma or equivalent.
  • Experience in customer service
  • Excellent communication skills
  • Strong critical thinking abilities and troubleshooting skills
  • Capability to process cash and card transactions
  • Willingness to travel up to 20 percent of the time for branch locations, training, or community-related activities

Supervisory Responsibilities:

This role may involve supervisory duties based on agency requirements.

Employment Benefits:

This seasonal position does not offer benefits and is limited to 180 working days within an eleven (11) month continuous period.

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.

  • BMV Customer Service Associate

    1 week ago

    Indianapolis, Indiana, United States state of indiana Full time

    Join the State of Indiana Embark on a rewarding career with the State of Indiana, one of the largest employers in the region, offering a wide array of opportunities across numerous agencies. Here, you will discover competitive pay, a comprehensive benefits package, and a dedication to maintaining a healthy work-life balance. Most importantly, you will...

  • Intermittent Customer Support Specialist

    2 weeks ago

    Indianapolis, Indiana, United States state of indiana Full time

    Join the Indiana Bureau of Motor Vehicles:The Indiana Bureau of Motor Vehicles is on the lookout for dedicated Customer Support Specialists to enhance our team. This position provides an opportunity to thrive in a dynamic setting while delivering exceptional service to residents throughout the state. If you possess a high school diploma, outstanding...

  • Motor Vehicle Mechanic

    2 months ago

    Indianapolis, Indiana, United States tapwage Full time

    This position is anticipated to start in September 2024.The Motor Vehicle Mechanic repairs, rebuilds, or overhauls major assemblies of internal combustion automobiles, buses, trucks or tractors.Diagnose, analyze and troubleshoot vehicle malfunctions and repair problems.Essential Responsibilities: Maintaining and repairing government vehicles. Completing...

  • Intermittent Customer Support Representative

    2 weeks ago

    Indianapolis, Indiana, United States state of indiana Full time

    Join the State of Indiana Embark on a rewarding career with the State of Indiana, one of the largest employers in the region, offering a wide array of opportunities across more than 60 agencies. Here, you will discover competitive pay, an extensive benefits package, and a strong commitment to maintaining a healthy work-life balance. Most importantly, you...

  • BMV Customer Support Specialist

    2 weeks ago

    Indianapolis, Indiana, United States state of indiana Full time

    Join the State of Indiana Embark on a rewarding journey with the State of Indiana, one of the largest employers in the region, providing a wide array of career opportunities across more than 60 agencies. Here, you will discover competitive salaries, an extensive benefits package, and a strong commitment to maintaining a healthy work-life balance. Most...

  • BMV Administrative Hearings Attorney

    2 months ago

    Indianapolis, Indiana, United States State Of Indiana Full time

    Work for IndianaBegin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real...

  • Customer Service Representative

    3 days ago

    Indianapolis, Indiana, United States Paul Bryan - State Farm Agent Full time

    Job OverviewAs a valued member of our team at Paul Bryan - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to work with a dynamic team and provide exceptional service to our clients.Key ResponsibilitiesEstablish and Maintain...

  • Customer Service Ambassador

    14 hours ago

    Indianapolis, Indiana, United States Brenda Bond - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Brenda Bond - State Farm Agent. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial...

  • BMV Deputy Director Of Registrations

    1 month ago

    Indianapolis, Indiana, United States State Of Indiana Full time

    Work for IndianaBegin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real...

  • Vehicle Maintenance Specialist

    5 days ago

    Indianapolis, Indiana, United States BEST ONE TIRE & SERVICE Full time

    About Best-One Tire & ServiceWe are a leading provider of tires and services in Central Indiana, committed to creating raving fans internally with our team members and externally with our customers.Job SummaryWe are seeking a skilled Automotive Service Technician to join our team at Best-One Tire & Service. As an Automotive Service Technician, you will be...

  • Vehicle Service Technician

    1 week ago

    Indianapolis, Indiana, United States Hertz Full time

    Hertz is seeking dedicated Vehicle Service Technicians to contribute to our commitment to customer satisfaction and operational excellence. In this role, you will play a vital part in ensuring that every vehicle meets our rigorous Hertz Gold Clean Standard. Your responsibilities will encompass conducting thorough vehicle service and maintenance checks,...

  • Project Coordinator and Technical Writer

    2 days ago

    Indianapolis, Indiana, United States Bureau Veritas Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Project Coordinator and Technical Writer to join our team at Bureau Veritas. As a key member of our operations team, you will provide critical support to various functions, including Operations, Customer Service, Facilities, and Compliance.Key ResponsibilitiesCollect, create, maintain, and...

  • Customer Service Representative

    3 days ago

    Indianapolis, Indiana, United States Bob Mercer - State Farm Agency Full time

    Job OpportunityBob Mercer - State Farm Agency is seeking a talented and caring professional to join our team as a Licensed State Farm Team Member. This is a full-time position focused on delivering exceptional customer service for a well-established State Farm Agent.RequirementsCurrent or recent insurance experience in a State Farm / Independent AgencyActive...

  • Assistant Branch Manager Associate

    4 weeks ago

    Indianapolis, Indiana, United States State Of Indiana Full time

    Work for IndianaBegin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real...

  • Commercial Vehicle Repair Technician

    5 days ago

    Indianapolis, Indiana, United States Kenan Advantage Group Full time

    Job SummaryThis position is responsible for performing general property and vehicle maintenance and repair duties in a fast-paced environment. The ideal candidate will have knowledge and understanding of basic and intermediate preventative maintenance and repair techniques of Class 5 through Class 8 commercial vehicles, including tank trailer inspection and...

  • Oversized Vehicle Permitting Specialist

    2 weeks ago

    Indianapolis, Indiana, United States BCForward Full time

    Job OverviewPosition Summary:The primary objective of this role is to deliver permitting services for oversized and/or overweight vehicle transporters, ensuring adherence to federal and state safety regulations. This position plays a crucial role in facilitating safe travel across Indiana's highways while protecting infrastructure and preventing the...

  • Insurance Account Representative

    3 days ago

    Indianapolis, Indiana, United States Mike McKeever - State Farm Agent Full time

    Job OverviewAs a key member of our team at Mike McKeever - State Farm Agent, we are seeking a highly motivated and customer-focused Insurance Account Representative to join our winning team. This role offers an exciting opportunity to grow your career in the insurance industry and contribute to the success of our agency.Key ResponsibilitiesCustomer Service:...

  • Insurance and Financial Services Representative

    4 days ago

    Indianapolis, Indiana, United States Simo Najib - State Farm Agent Full time

    Job DescriptionPosition OverviewSimo Najib - State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance and Financial Services Position. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.ResponsibilitiesEstablish...

  • Insurance Customer Service Specialist

    2 weeks ago

    Indianapolis, Indiana, United States Bob Mercer - State Farm Agency Full time

    Position OverviewBob Mercer - State Farm Agency is seeking a dedicated and compassionate professional to become a part of our team as an Insurance Customer Service Specialist. This full-time role emphasizes exceptional customer service within a reputable State Farm Agency.Key Qualifications:Recent experience in the insurance sector, preferably within a State...

  • Customer Service Agent

    2 weeks ago

    Indianapolis, Indiana, United States ProvideSure Full time

    Position OverviewAre you skilled at engaging with customers over the phone? Do you possess a proactive attitude and an ability to persuade? If you are interested in obtaining your insurance license while earning a competitive salary, then ProvideSure is seeking a dedicated individual for the role of Call Center Representative.WHAT PROVIDESURE...