Patient Services Coordinator LPN Home Health Specialist
10 hours ago
The Patient Services Coordinator LPN is a vital role that requires strong organizational skills, excellent communication, and the ability to manage multiple assignments. As a key member of our team, you will be responsible for scheduling visits, coordinating with field staff, patients, and physicians to ensure seamless care coordination and continuity.
Key Responsibilities:- Schedule Management: Manage patient schedules, edit schedules for agents calling in sick, and update agent unavailability in the worker console.
- Infection Control: Initiate infection control forms as needed and send completed reports to HRD for upload in the worker console.
- Communication and Coordination: Serve as a backup during busy times, receive calls from field staff, and assist with weekly case conferences. Refer clinical questions to the Branch Director as necessary.
- Client Hospitalization Log: Maintain the client hospitalization log, including entering coordination notes and sending electronic logs to all office, field, and sales staff.
- Schedule Completion: Complete requested schedules as tasks appear on the action screen, ensuring staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction.
- Add-on Scheduling: Complete requested schedules for all add-ons and applicable orders, including scheduling discharge visits/OASIS collection or recert visits, rescheduling declined or missed visits, and processing reassigned and rescheduled visits.
- Reporting and Scheduling: Run all scheduling reports, including the Agent Summary Report and Missed Visits Done on Paper Report, and prepare weekly agent schedules.
- Verification and Assistance: Verify visit paper notes in the scheduling console as needed and assist with internal transfers of patients between branch offices.
- Lab Reports and Infection Reports: Receive lab reports, assess for normality, fax copies to doctors, make copies for Case Managers, and route to Medical Records Department. Initiate Employee/Patient Infection Reports as necessary.
CenterWell Home Health is dedicated to providing personalized, comprehensive home care for patients managing chronic conditions or recovering from injury, illness, surgery, or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers, all working together to help patients rehabilitate, recover, and regain their independence.
At CenterWell, we prioritize whole-person health by addressing the physical, emotional, and social well-being of our patients. As a company, we offer stability, industry-leading benefits, and opportunities for growth and development. We are committed to putting health first – for our teammates, patients, communities, and company.
We are an equal opportunity employer and welcome applications from diverse candidates. Our goal is to create a workplace that is inclusive, respectful, and supportive of all employees.
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Duluth, Minnesota, United States CenterWell Home Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Coordinator LPN to join our team at CenterWell Home Health. As a key member of our care team, you will play a vital role in ensuring the seamless delivery of high-quality home health care services to our patients.Key ResponsibilitiesSchedule visits and communicate with field...
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Duluth, Minnesota, United States CenterWell Home Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Coordinator LPN to join our team at CenterWell Home Health. As a key member of our care team, you will play a vital role in ensuring the seamless coordination of patient care and services.Key ResponsibilitiesSchedule visits and communicate with field staff, patients, physicians,...
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Duluth, Minnesota, United States CenterWell Home Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Coordinator LPN to join our team at CenterWell Home Health. As a key member of our care team, you will play a vital role in ensuring the seamless coordination of patient care and services.Key ResponsibilitiesSchedule visits and communicate with field staff, patients, physicians,...
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Duluth, Minnesota, United States CenterWell Home Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Coordinator LPN to join our team at CenterWell Home Health. As a key member of our care team, you will play a vital role in ensuring the seamless delivery of high-quality patient care.Key ResponsibilitiesSchedule visits and communicate with field staff, patients, physicians, and...
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Duluth, Minnesota, United States CenterWell Home Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Coordinator to join our team at CenterWell Home Health. As a key member of our care coordination team, you will play a vital role in ensuring the seamless delivery of high-quality patient care.Key ResponsibilitiesSchedule Management: Manage patient schedules, ensuring timely and...
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