Patient Services Coordinator, Home Health Specialist

5 hours ago


Duluth, Minnesota, United States CenterWell Home Health Full time
About the Role

We are seeking a highly skilled and compassionate Patient Services Coordinator to join our team at CenterWell Home Health. As a key member of our care team, you will play a vital role in ensuring the delivery of high-quality, patient-centered care to our clients.

Key Responsibilities
  • Coordinate patient care services, including scheduling visits and communicating with field staff, patients, physicians, and other healthcare professionals.
  • Manage patient schedules, ensuring timely and efficient delivery of care services.
  • Assist with day-to-day office and staff management, including updating agent unavailability in the worker console.
  • Initiate infection control forms as needed and send completed reports to HRD for upload in the worker console.
  • Serve as backup during busy times, including receiving calls from field staff and assisting with weekly case conferences.
  • Refer clinical questions to the Branch Director as necessary.
  • Maintain the client hospitalization log, including entering coordination notes and sending electronic logs to all office, field, and sales staff.
  • Complete requested schedules as tasks appear on the action screen.
Requirements
  • 1 year of home health experience.
  • Prior packet review/QI experience preferred.
  • Coding certification is preferred.
About Us

CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery, or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover, and regain their independence so they can live healthier and happier lives.



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