Patient Service Representative

1 month ago


Duluth, Minnesota, United States Southeast Primary Care Partners Full time
About Southeast Primary Care Partners

We are a leading healthcare provider and employer of choice, dedicated to delivering exceptional patient care and fostering a collaborative work environment. Our mission is to provide high-quality healthcare services and improve the lives of the people and communities we serve.

Job Summary

The Patient Service Representative is responsible for ensuring a positive patient experience by providing exceptional customer service, managing patient flow, and maintaining accurate records. This role requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Greet patients, manage wait times, and assist with intake processes.
  • Collect and record payments, manage cashier boxes, and process walk-in patients.
  • Answer phones, schedule appointments, and manage referrals.
  • Assist with patient outreach, maintain medical records, and ensure accurate filing.
  • Perform other related duties as assigned.
Requirements
  • High school graduate or equivalent required.
  • One year of related work experience, including data entry.
  • Working knowledge of medical office procedures and medical terminology.
  • Effective communication and customer service skills.
  • Ability to work in a team environment and maintain confidentiality.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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