Customer Support Associate
2 weeks ago
Tidewater Consulting Services is on the lookout for exceptional individuals to enhance our growing Customer Support team. We are dedicated to fostering a collaborative environment where our team members can thrive.
The Customer Support Associate will work closely with our sales and marketing divisions to engage with clients and understand their requirements effectively.
The ideal candidate will possess prior experience in customer service or a similar domain, exhibit excellent multitasking capabilities, and show remarkable follow-up skills.
Our goal is to provide outstanding services that cultivate enduring trust in our brand.
Key Qualifications:
- 6 months to 1 year of direct customer service experience
- Reliable and professional demeanor with strong ethical standards
- Demonstrated organizational abilities and keen attention to detail
- Capacity to innovate and execute solutions promptly
- Open to coaching, with a positive outlook and eagerness to learn
Core Responsibilities:
- Provide client support and develop networks
- Build and maintain a network to identify new clients
- Engage directly with customers to understand and meet market demands
- Drive revenue growth and meet sales objectives
- Demonstrate product features and advantages to secure new accounts
- Ensure customer satisfaction by resolving issues swiftly
- Manage accounts effectively
- Maintain communication with existing clients, offer improvements, and follow up on referrals
- Reporting and Analysis
- Monitor daily activities, orders, sales, and team/territory performance.
Individuals with backgrounds in customer service, consulting, communication, teamwork, leadership, marketing, account management, or related areas are likely to excel in this position.
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Customer Support Associate
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Customer Support Associate
7 days ago
Atlanta, Georgia, United States CRH Full timeJob SummaryThis role is responsible for providing exceptional customer service and support to clients in a specified market base. The ideal candidate will have excellent communication skills, be solution-driven, and have a strong understanding of customer relationships.Key ResponsibilitiesProcess and support customers' orders and inquiries related to their...
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