Enterprise Sales Specialist for Connected Experiences

5 hours ago

Boston, Massachusetts, United States Verizon Full time
Transform Customer Experiences with Verizon

We are seeking a dynamic Enterprise Sales Specialist to join our Connected Experiences practice. As a key member of our sales organization, you will be responsible for identifying, developing, and closing new business opportunities with enterprise clients.

Key Responsibilities:
  • Prospecting and Lead Generation: Identify and target enterprise accounts, focusing on building relationships with key business decision-makers in need of an incremental or complete contact center and calling/collaboration transformation.
  • Consultative Selling: Use a consultative sales approach to understand the customer's business objectives, challenges, and requirements, offering tailored advisory solutions that improve customer experience, optimize operations, and drive business value.
  • Solution Expertise: Become a subject matter expert on our advisory services, customer experience, contact center, voice security, and calling/collaboration solutions, including cloud-based platforms, AI-driven customer interactions, workforce optimization, omnichannel integration, and analytics.
  • Sales Strategy Development: Work closely with internal stakeholders to develop customized sales strategies for each client, aligning with their business needs and growth objectives to capture new logos.
  • Pipeline Management: Manage the full sales cycle, from lead generation to contract negotiation and closing, ensuring that sales goals and revenue targets are met or exceeded.
  • Market Research: Stay current with industry trends, competitive landscape, and emerging AI and digital technologies in calling, voice security, and contact center solutions, leveraging this knowledge to advise clients and differentiate our offerings with end-to-end solutions.
  • Customer Relationship Building: Establish and nurture long-term relationships with clients to position the company as a trusted advisor and preferred partner for future growth opportunities.

Requirements:

  • Bachelor's degree and four or more years of work experience selling consulting services.
  • Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Proven track record of success in enterprise sales, with experience in selling complex solutions to mid and large enterprises (preferably in contact center or customer experience technology).
  • Strong understanding of contact center technologies, including cloud platforms, AI, omnichannel solutions, and customer service software.
  • Ability to effectively communicate and build relationships with senior-level executives, presenting both technical and business-focused value propositions.
  • Exceptional consultative selling, negotiation, and closing skills.
  • Experience in managing complex sales cycles and navigating large enterprise environments.
  • Strong interpersonal and communication skills, with the ability to influence and lead conversations with clients.

Preferred Qualifications:

  • Experience with contact center technologies such as AWS Connect, Genesys, Cisco, or similar.
  • Strategic enterprise solutions encompassing IP Telephony (SIP), VolP/PBX, IP Consulting, Voice Security, Professional Services, or Outsourcing in a commissioned based environment.

About Verizon:

We are a leading provider of communication and technology solutions, committed to empowering our customers and communities through innovation and collaboration. Our Connected Experiences practice helps our clients take full advantage of key Verizon assets that drive end-to-end technology solutions for our customers to transform their businesses and deliver better business outcomes.

What We Offer:

We offer a competitive compensation package, including a base salary, commission, and benefits. Our employees enjoy a dynamic and inclusive work environment, with opportunities for growth and development. We are proud to be an equal opportunity employer, celebrating our employees' differences and promoting a culture of diversity and inclusion.

How to Apply:

If you are a motivated and results-driven sales professional with a passion for technology and customer experience, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.

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