Front of House Management Lead
6 days ago
Job Summary:
The ideal candidate will have 3+ years of experience in a full-service restaurant setting, with a proven track record of managing front-of-house operations. You will be responsible for overseeing the daily activities of the front-of-house staff, including supervising servers, bartenders, and hosts/hostesses. Additionally, you will be expected to investigate and resolve guest complaints, ensure the dining room's cleanliness and organization, and provide knowledge of beer, wine, and liquor to our guests.
Responsibilities:
- Oversee and manage the front-of-house staff.
- Investigate and resolve guest complaints.
- Ensure the dining room's cleanliness and organization.
- Provide knowledge of beer, wine, and liquor to guests.
- Work collaboratively with the back-of-house team to ensure seamless service.
Requirements:
- 3+ years of experience in a full-service restaurant setting.
- Strong leadership and communication skills.
- Ability to work well under pressure and maintain a calm demeanor during peak periods.
- Familiarity with NYC Dept of Health Food Safety Card requirements.
Compensation:
The successful candidate will receive a competitive salary of $65,000-$80,000 per year, depending on experience.
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