Front of House Leadership Team Member

3 weeks ago


New York, New York, United States Roberta's Full time
Job Description:

We are seeking a talented Front of House Leadership Team Member to join our team at Roberta's. The successful candidate will be responsible for providing exceptional customer service and leading by example in a fast-paced environment.

The ideal candidate will have a strong background in hospitality and leadership, with 3+ years of experience in a similar role. They will be able to work well under pressure and make decisions quickly, with excellent communication and interpersonal skills.

Key responsibilities include:
• Providing exceptional customer service and resolving guest complaints and issues
• Leading the front-of-house team and ensuring they are equipped to provide exceptional guest service
• Managing the flow of customers and ensuring the restaurant is running smoothly
• Maintaining high standards of cleanliness and organization in the front-of-house area
• Collaborating with other teams to ensure seamless service delivery

The estimated salary for this role is $55,000 - $70,000 per year, depending on experience.

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